ORGANIZATIONAL DEVELOPMENT/ORGANIZATIONAL CHANGE PATHFINDER

 

Compiled by Mary E. McKane

University of Oklahoma

Grad 5990

 

 

Statement of Scope

Organizational Development utilizes the social sciences to examine both the social and mechanical systems within an organization.  It involves the exploration of the work processes, the communication styles and the reward system of an organization’s culture.  The organization’s overall productivity is improved by helping the employees achieve their maximum potential.  The purpose of this pathfinder is to provide a starting point for managers, lecturers, practitioners and students to find up to date information about Organizational Development.

 

Vocabulary

Information on organizational development can be found in library catalogs and databases, as well as Internet search engines.  The information that is found may be of varying quality and may require using specific search techniques.  Below are recommended search locations along with useful information for finding scholarly information.

 

Library Catalogs

Most libraries allow searchers to access their card catalog via the World Wide Web.  Suggested catalogs are the Library of Congress and the University of Oklahoma Library.  Harvard University, Cornell University, The Pennsylvania State University and the University of Pennsylvania provide other excellent library websites.  These sites do not require a password and they are relatively simple to navigate.

It is important to note that no one particular library collection has everything that has ever been published.  For example, although Harvard has the oldest college library in the United States, it only has subscriptions to 50% of the serials available around the world today.  It is essential not to limit searches to just one library because the quality of the searches will be restricted by the limitations of individual library collections.  FirstSearch service has a tool called the World Cat, which includes over 40 million records that represents the holdings of thousands of libraries. This site is available through the University of Oklahoma Libraries “databases” navigational key.

 

Free Text Terms: 

Free Text Terms refers to keyword searching that is determined by the user.  The database or catalog searches the item record for that word to appear in the text.  The results may not be applicable to the search depending where the word is located in the record.  Free Text searching is an effective way to locate the controlled vocabulary.  The following are effective free text terms when searching for the topic of organizational development.

 

 

Business Changes

Corporate Restructuring                                               Communication in Organizations                                          

Corporate Reorganizations                                           Downsizing   

Employee Motivation                                                   Leadership

Management                                                                 Managing Work

Organization Theory                                                    Occupational & Industrial Psychology

Organizational Development                                        Organizational Change

Organizational Effectiveness                                        Organizational Psychology                                    

Personnel Management                                                 Human Resources       

Strategic Planning                                                         Team Building

Work Environment                                                       

 

Controlled Vocabulary: 

 

A set of search terms determined by the creator of the database.  For example, The Library of Congress pioneered The Library of Congress Subject Headings list.  This list of terms is acceptable to the computer and card catalogs as valid subject headings.  It provides a standardized vocabulary for categories of information so that materials on the same subject can be noted and retrieved together.  Different databases may have their own Controlled Vocabulary.  The controlled vocabulary may also be called subject headings or descriptors.

 

Library of Congress Subject Headings     

 

Use the following terms (controlled vocabulary) from The Library of Congress classification system when searching books, indexes for periodical sources and the Internet for the subject of Organizational Development.  A search in the following sub-categories will help in locating additional relevant information.  A keyword search finds records containing any of the words that are entered anywhere in the catalog record.  Adding punctuation “, +,!, or ?. provides very precise results.  

Quotes surround exact phrases: “organizational development”

+ indicates words must appear +organizational development + management.

! indicates word truncation, manager (finds manager, managerial, etc.).

The advanced search feature combines keyword searches and subject searches to provide a more specific search. 

 

Search the catalogs with Library of Congress subject headings.

Organizational Development
Organizational Change

Organizational Downsizing

Organizational Effectiveness

Organizational Effectiveness: addresses, essays, and lectures

Organizational Effectiveness: case studies

Organizational Effectiveness: cross cultural studies

Organizational Effectiveness: evaluation

Organizational Effectiveness: methodology

Organizational Effectiveness: evaluation-statistical methods

Organizational Effectiveness: effect-history

Organizational Change: addresses, essays and lectures

Organizational Change: case studies

Organizational Change: cross cultural studies

Organizational Change: handbooks, manuals etc.

Organizational Change: history

Organizational Change: methodology

 

An advanced search using both organizational development and organizational change provides a user with good information.  Other types of searches available in the Library of Congress Catalog include guided keyword and command keyword.  A guided keyword search uses a “fill in” form to create searches.  Search words or phrases may be restricted to particular indexes and combined using Boolean Operators.  Number searches and search limits are available.  Command keyword searches use Boolean Operators and index codes. 

 

Tips On How To Use Vocabulary

 

It is important to know how to use free text and controlled vocabulary.  Free Text is keyword searching.  The user first picks a term and then the search engine for the database or catalog looks everywhere in the item record for that word.  What is found may or may not be relevant to the topic, depending on where that word was in the record.  However, controlled vocabulary searching makes you use a set of search terms determined by the author of the database.  For example, the producer decides that all materials concerning colleges and universities should be labeled “academic culture.”  When you search for “academic culture” as a subject, you only get the materials that the producer has decided are about colleges and universities.

 

Browse the shelves at these call numbers

Browse virtual library shelves by call number search in the following Library of Congress call number areas.

HD 58.8           Organizational Development/Organizational Change

HD 58.7           Organizational Behavior

HD30.3            Organizational Effectiveness

HD 31              Corporate Culture

HD57.7            Leadership

HD66               Teams in the Workplace

RA971             Management

 

Indexes & Abstracting Services

 

Useful Information:

 

A search service is like a vendor or aggregator of databases.  They provide both access to a number of data bases and the search engines necessary for the research.  Databases are the actual collections of information and an example of a database would be Expanded Academic ASAP.  This is a general academic database that covers the social sciences, the humanities and the sciences produced by the Gale group.  It allows full-text access to scholarly journal articles, newspapers and magazines from 1980 to the present.  Libraries own or lease access to online services that indicate what volumes of journals the library currently holds.  Catalogs have been used in the past to enter information about physical volumes, books, monographs and runs of volumes that are under a common title, such as an annual publication or a monthly journal.  The recent problem that library’s have encountered is that articles in journal issues have been increasing significantly.  This volume makes it laborious for the information to be recorded in the library’s catalogs.  Specialized publishers have taken over this task and have begun indexing and abstracting services for different specialties of journal literature.  Some publishers have organized their index services by subject areas.

 

Listed below are selected indexing and abstracting services.  Some of the services require that the user be affiliated with the University of Oklahoma to access the online versions.

 

Infotrac/Search Bank 

 

This site contains eight different databases: Books In Print, Expanded Academic ASAP, General Business File ASAP, General Reference Center (magazine index), Health Reference Center-Academic, LegalTrac, National Newspaper Index, and Predicasts PROMPT (predicasts overviews of markets and technology).

 

The sites relevant to Organizational Development/Organizational Change are Expanded Academic ASAP, General Business File ASAP, and the General Reference Center and are detailed below.

 

Expanded Academic ASAP 

 

This site is usually accessed through a University Library because the subscription price is prohibitive for an individual.  It provides scholarly information on a variety of topics including the arts, humanities, social science, and technology.  It also provides links to journals, magazines and newspapers. 

 

Suggested vocabulary for searching Expanded Academic ASAP.

 

Subject Terms:

Organizational Change

Organizational Effectiveness

 

Key Word Terms:

Analysis

Case-studies

Evaluation

Management

Models

Personnel Management

Planning

Psychological Aspects

Research

 

General Business File ASAP 

 

This site is only accessible if you have access to a University Library.  It is a comprehensive source for a wide range of business and management topics.  Most articles include on-line text that can be sent directly to the users e-mail account.

 

Suggested Vocabulary for Searching General Business File ASAP.

 

Subject Terms:

Organizational Development

Organizational Change

Organizational Effectiveness

 

Keyword Terms:

Social Aspects

Training

Case Studies

Corporate Culture

Management

Models

Research-analysis

Research-case studies

Research-evaluation

Research-techniques

 

General Reference Center (Magazine Index)

 

This is a general interest database to search magazines, reference books, and newspapers for information on many topics including current events, popular culture, the sciences and the arts. There are 5,470,929 articles currently on file and the site is updated on a daily basis.  A limitation of this site is that not all of the reference magazines are scholarly.

 

Suggested Vocabulary for Searching General Reference Center (Magazine Index).

 

Subject Terms:

Organizational Career Development

Organizational Change

Organizational Effectiveness

 

Keyword Terms:

Case Studies

Social Aspects

Corporate Culture

 

First Search 

 

It is necessary to have access to a University Library for access to this site.  A comprehensive service that provides five general databases and 20 specialized databases.

 

The general databases include WorldCat (books and other materials in libraries worldwide), Article1st (index of articles from nearly 12,500 journals), Contents1st (table of contents of 12,500 journals), NetFirst (OCLC database on Internet sources), and UnionLists (OCLC Union List of Periodicals).  The two most relevant specialized databases to organizational development include PsycInfo 1887 and SocAbstracts.

 

 

PsychInfo 

 

This site is produced by the American Psychological Association and includes journal articles, books, dissertations and reports on psychology and related fields.  The limitation of this site is that the user is only provided with an abstract of the article. 

 

Suggested vocabulary for searching PsychInfo.

 

Subject Terms:

            Organizational Development

            Organizational Change

 

SocAbstracts

 

Cambridge Scientific Abstracts constructed this site which provides records covering sociology, social work and other social sciences.  Full text is not available-only abstracts.

 

Suggested vocabulary for searching SocAbstracts.

           

Subject Terms:

Organizational Development

Organizational Change

            Leadership

            Management

 

Personnel Management Abstracts. 

 

Quarterly starting spring of 1988.  Washington, D.C.: Personnel Management Abstracts, c1955.

Issued by: Graduate School of Business Administration, University of Michigan, spring 1978. Previous frequency of publication was bi-monthly.  LC: HF5549.P452

 

Psychological Abstracts.

 

Monthly. By the American Psychological Association

Psychological Abstracts. 5 Issues per year.  LC: BFI.P65

 

UMI Dissertation Abstracts International 

 

A complete range of academic subjects appearing in dissertations and accepted at accredited institutions since 1861.  Summaries are available dating back to 1980.  This abstract is available in both print and electronic format.  wwwlib.umi.com 

        

 TWIGG’S Operations Management Index  

 

A good starting point to Operations Management resources on the Internet.  This site makes available a wide-range of information on new topics, conferences, professional organizations, books and journals, academic departments and other Net resources.  The pages are based in the Operations Strategy Research Unit at the Business School Research Bureau, Warwick University UK.  www.wbs.warwick.ac.uk/omindex/index/html

Online Index to APA Journals 

 

This is an online search engine that will search for general topics within the American Psychological Journals.  It is a useful site because it provides scholarly information.  This site also provides current information for psychologists, the general public and students.  www.apa.org

 

PRINT RESOURCES

 

The following are selected books, dictionaries, encyclopedias, handbooks and journals that are relevant to organizational development/organizational change. 

 

Organizational Development/Organizational Change:

 

Allcorn, S., Diamond, M.A.  Managing People During Stressful Times: the psychologically defensive workplace.  Quorum Books, Greenwood Publishing, 1997.  pp. 321. 

LC: HF5548.8 A646

 

Nearly everyone agrees that the workplace can be a very stressful place.  It becomes even more stressful during times of cutbacks and mergers.  This book advises managers on how to handle people during demanding times.  Handling defensive employees requires special skills and a certain temperament.

 

Allcorn, S., Baum, H., Diamond, M.A., Stein, H.F.  The Human Costs of Management Failure. Quorum Books, Greenwood Publishing, 1996.  pp. 285.  LC: RA 971.H766

 

During economic downturns, the focus of business and economics is usually placed on the corporation itself.  Questions arise such as what did the company fail to do to keep up with the competition and when will the stock performance rise? There are very few books that put the spotlight on the employees when management fails but Allcorn, Baum, and Diamond have done the exceptional.  They take a humanistic approach and look at the consequences of management failure on the employees.

 

Allcorn, S.  Anger in the workplace. Quorum Books, Greenwood Publishing, 1994.

LC: HF5549.5.E43A37

 

Anger is probably one of the most destructive emotions.  It is not easy to deal with and most people do not understand what causes anger.  Allcorn sheds light on this serious problem affecting businesses today.  The problem is that most managers do not know how to effectively handle anger in the workplace.  For the manager, this includes both the employee and their own anger.  This book first strives to make managers aware of this problem.  Then, it offers advice on how to reduce and cope with anger.  The author also notes that it is foolish to think that anger will ever be eliminated.

 Beckhard, R. Harris, R.  Organizational Transitions: managing complex change, 2^nd edition.

Reading, MA: Addison-Wesley Publishing Company, 1987.  pp. 117.  LC: HD58.8.B4

 

This text is noteworthy because it provides exceptional change management information.  In order to prepare for change, there must be the right tools to help effect the change.  Beckhard and Harris delineate and discuss the tools necessary to providing readiness for change.  They also identifying the various roles that people assume in change situations.  A chart is provided that outlines the management’s responsibilities in a change process situation. 

 

Blake, Robert R., Mouton, Jane S., McCanse, Anne A.  Change by Design.  Reading, MA: Addison Wesley Publishing Company, 1989.  pp. 221.  LC: HD 58.8 B55

 

The most important concept to take from this book is the idea that change should be planned or designed.  All too often, organizations allow change to dictate their course.  The wise manager or corporation plans for change and strives for change by dictating when and how the change will occur.

 

Bowsher, Jack E.  Revolutionizing Workforce Performance: a systems approach to mastery. Pfeiffer & Company, 1997.  pp. 224.  LC: HF5549.5.P37B69

 

Introduced here are the necessary steps to increase worker productivity.  This text is important because a common concern among managers is how to increase employee productivity.  A system is detailed here for a manager to follow and modify to best serve their particular organization.

 

Burke, W. Warner.  Organizational Development: A process of learning and changing, 2^nd Edition.  Reading, MA: Addison-Wesley Publishing Company, 1993.  pp. 214.

LC: HD58.8B879

 

Burke gives the reader a complete overview of the field of organizational development.  He makes sure to emphasize the importance of both learning and change in an organization.  He also introduces his normative view of organizational development, a topic that deserves additional attention.  The normative view of organizational development looks at how organizational change should progress and how it would best be accomplished.

Bruno, Anthony R., Bowditch, James L.  Human Side of Mergers and Acquisitions: managing collisions between people, cultures, and organizations.  San Francisco, CA: Joseey Bass, Inc., 1989.  pp. 325.  LC: HD2746.5.B86

 

As the title suggests, there are many different forces at work in an organization during a merger or an acquisition.  When there is a merger between two companies, some positions become redundant and people lose their job positions.  Remember when the Japanese automakers began building cars in the United States and the problems that arose because of the cultural differences between the two countries.  Examine the business world today where huge corporations are swallowing smaller companies whole and are then becoming even larger.  During all this, the human element may be lost.  The authors stress the importance of keeping people in mind when making decisions.

 

Cushman, Donald P., King, Sarah, S.  Communicating Organizational Change: a management perspective.  Albany, NY: State University of New York Press, 1995.  pp. 334.  LC: HD30.3C637

 

Whereas the previous book suggested keeping the human element in mind during business dealings, this book looks at business strictly from a management perspective.

 

Daft, Richard L.  Essentials of Organization Theory and Design.  South-Western Publishers, 1997.  pp. 297.  LC: HD31D132

 

This book reviews the new concepts and models of organizational theory and then integrates these with the current problems faced by organizations today.  This book is a good resource for either the student or professional who is performing research in organizational theory.

 

Druckman, Daniel., Singer, Jerome E., Van Cott, Harold.  Enhancing Organizational Performance.  Washington, D.C.: National Academy Press, 1997.  pp. 284.  LC: BF637.S4E56

 

Good performance is important for the success of any organization.  Druckman, Singer, and Van Cott outline and then detail measures to improve an organization’s performance.

 

DuBrin, Andrew J.  Human Relations: a  job oriented approach, 5^th ed.  New York, NY: Prentice Hall, 1992.  pp. 558.  LC: HD6955.D82

 

DuBrin looks at human relations from the perspective of the job.  He does this by describing a number of various work positions found in most organizations and then discussing each position from a human relations view.

Fishman, Daniel B., Cherniss, Cary.  Human side of corporate competitiveness.  Newbury Park, CA: Sage, 1988.  pp. 320.  LC: HD60.H86

 

This book illustrates just how competitive people can become when working in a large organization.  Although competition exists in smaller organizations, larger organizations, by the sheer numbers of employees, are much more competitive as this large group of people fight to get to the top.

French, Wendell L., Bell, Cecil H.  Organization Development: behavior science interventions for organization improvement, 6^th edition.  New York, NY: Prentice Hall, 1998. pp. 343.  LC: HD38.F69

 

A very thorough textbook designed for courses in the field of Organizational Development.  It is an excellent teaching guide for students new to the field of OD.  This book is also useful for professionals who have been active in the field of OD for any length of time.  For them, it serves as a guide to refer back to as needed with any questions that may arise on particular subjects.

 

Greiner, Larry E., Schein, Virginia E.  Power and Organization Development: mobilizing power to implement change.  Reading, MA: Addison–Wesley Publishing Company, 1988.  pp. 184.  LC: HD58.8G73

 

The authors believe that the power for constructive change is already present in an organization.  They discuss how to activate this power to implement the changes that are desired.

Hellriegal, Don, et al.  Organizational Behavior, 5^th ed. West Publishing, 1989.  pp. 629.

LC: HD58.7.07

 

This book gives a very straight and forward look at the most important aspects organizational behavior.

Hersey, Paul., Blanchard Kenneth H.  Management of Organizational Behavior: utilizing human resources, 5^th ed.  Englewood Cliffs, N.J.: Prentice Hall, 1988.  pp. 474.  LC: HF5548.8.H4

 

Here again is another good text that discusses how management can properly utilize their workforce to get the maximum productivity from their employees.

 

Hickman, Gill Robinson.  Leading Organizations: perspectives for a new era.  Thousand Oaks, CA: Sage Publications, 1998.  pp. 613.  LC: HD58.7.L4

 

Hickman reveals some of the key reasons behind successful organizations.  All of the successful organizations highlighted share the common trait of planning for the future.  The organizations that plan for the future are the organizations with the brightest prospects for continued success.

Howard, Ann.  Diagnosis for Organizational Change: methods and models.  (The Professional Practice).  Guillford Press, 1994.  pp. 299.  LC: HD58.8.D5

 

The book provides a guide to directing organizational change interventions.  A helpful resource for the consultant and manager.

 Jackson, Conrad N., Manning, Michael R.  Evaluating organizational development interventions.  Alexandria, VA: American Society for Training and Development, 1994.  pp. 139.  LC: HD58.9E934

 

Jackson and Manning describe how an organization can first test the effects of its policies and then adjust them accordingly to bring about the desired affects.

 Jackson, Conrad N.  Contracting for Organizational Development Consultation.  Alexandria, VA : American Society for Training and Development, 1988.  pp. 107.  LC: HD58.8 C656

 

This guide is for professionals who have embarked or who wish to embark on a career in organizational consultation.  It describes the pros and cons of contracting, either on a personal level or an organizational level.

Kanter, Rosabeth M., Stein, Barry., Jick, Todd.  The Challenge of Organizational Change: how companies experience it and leaders guide it.  New York, NY: Free Press, 1992.  pp. 535.

LC: HD58.8.C43

 

Another book that reiterates the need for managers to be leaders rather than victims when it comes to change.

Kotter, John P.  Leading Change.  Boston, MA: Harvard Business School Press, 1996.  pp. 187.

LC: HD58.8.K65

 

Kotter identifies the most common mistakes in effecting change and offers eight steps to overcome obstacles to change.  This book is a useful guide to anyone who is trying to make effective changes within an organization

Langley, Gerald J.  The Improvement Guide: a practical approach to enhancing organizational

performance.  San Francisco, CA: Jossey-Bass Publishers, 1996.  pp. 370.  LC: HD58.9.I467

 

This is a type of self-help guide for increasing organizational performance.  The practical approach mentioned in the title of the book refers to simple techniques that can lead to almost instant improvements.

Mohrman, Susan Albers., Cummings, Thomas G.  Self-Designing Organizations: learning how to create high performance.  Reading, MA: Addison Wesley Publishing Company, 1989.  pp. 189.  LC: HD58.8M62

 

Once again the subject of improving an organizations performance is discussed.  The book emphasizes that organizations need to learn the different methods of improving performance. 

Myers, Paul S.  Knowledge Management and Organizational Design.  Boston, MA: Butterworth-Heinemann, 1996.  pp. 237.  LC: HD58.82.K583

 

Myers details his view that knowledge leads to improvements in performance if it is organized and managed correctly.

Rothwell, William J., Sullivan, Roland, McLean, Gary.  Practicing Organizational Development: a guide for consultants.  Pfieffer & Company, 1995.  pp. 622.  LC: HD58.8.P7

 

A straight forward book for students and professionals working in the field of organizational development.  This textbook can be found at many different university libraries in the United States and the United Kingdom.

Schein, Edgar H.  Process Consultation: Lessons for managers and consultants.

Reading, MA: Addison-Wesley Publishing Company, 1987.  pp. 373.  LC: HD69.C6S28

 

Process Consultation is a type of organizational development where the consultant focuses on a manager’s ability to diagnose problems within their organization and then to incorporate the appropriate intervention strategies. 

 

Schein, Edgar H.  Process Consultation: it’s role in organization development.

Reading, MA: Addison Wesley, 1988.  pp. 354.  LC: HD69.C6S28

 

This is the second in a series of books where Schein interprets and develops the role of Process Consultation within an organization.

 

Seashore, Stanley E.  Assessing Organizational Change: a guide to methods, measures, and

practices.  New York, NY: Wiley, 1983.  pp. 563.  LC: HD58.8.A85

 

The author details ways to measure if changes in an organization have been successful.

Senge, Peter M.  The Dance of Change: the challenges of sustaining momentum in learning organizations.  New York, NY: Currency/Doubleday, 1999.  pp. 596.  LC: HD58.82.D36

 

Here, Peter Senge discusses methods to maintain the initial enthusiasm incurred by change.  Enthusiasm is the key to momentum.

Toulmin, Stephen., Gustavsen, Bjorn.  Beyond Theory: changing organizations through participation.  Amsterdam, Netherlands, Philadelphia, PA: John Benjamins Publishing, 1996.  pp. 233.  LC: HD58.82.D36

 

The main idea presented here is that change will not occur unless everyone within an

organization participates.

Van Eynde, Donald F., Hoy, Judith C., Van Eynde, Dixie Cody.  Organizational Development Classics: the practice and theory of change—the best of the OD practitioner.  San Francisco, CA: Jossey-Bass, 1997.  pp. 352.  LC: HD58.8.07283

 

This textbook contains a collection of articles from The OD Practitioner.  It is an informative book with articles from experts in the field of OD.

Worley, Christopher G., Hitchin, David E.  Ross, Walter L., Paynne, Michael.  Integrated Strategic Change: how OD builds competitive advantages.  Reading, MA : Addison Wesley, 1995. pp. 158.  LC: HD58.8.W684

 

The authors present a model of change and describe how organizations can learn when and how to make necessary changes.

 

Organizational Behavior:

Adler, Nancy J.  International Dimensions of Organizational Behavior.  Boston, MA: PWS-Kent Publishing, 1990.  pp. 300.  LC: HD58.7.A33

 

This text is included because so many companies are now international.  International business has unique problems and therefore requires specialized organizational behavior guidelines.

 

Davis, Keith., Newstrom, John W.  Human Behavior at Work: organizational behavior, 8^th Ed, New York, NY: McGraw-Hill.  pp. 643.  LC: HD6971.D33

 

This is the 8^th edition for this book, meaning that it is now one of the better known texts available on organizational behavior.  With constant revision, this book describes early thought in organizational behavior through the current theories of today.

 

Corporate Culture:

Deal, Terrence., Kennedy Allen A.  Corporate Cultures: the rites and rituals of corporate life.  Cincinnati, OH:  Association for Quality and Participation, 1982.  LC: HD2785.D38

 

Deal and Allen give a behind the scene tour of what corporate life is really like.

 

Kotter, John P., Heskett, James L.  Corporate Culture and Performance.  Boston, MA: Harvard Business School Press, 1992.  pp. 214.  LC: HD58.7 K68

 

The authors describe the role that culture plays in deciding whether major organizations succeed or fail in the business.  It also outlines practical ways to motivate employees.

 

Teams in the workplace:

 

Berger, Mel.  Cross-Cultural Team Building: guidelines for more effective communication and negotiation.  New York, NY: McGraw Hill, 1996.  pp. 194.  LC: HD66.C764

 

Berger details the difficulties being encountered in the workplace concerning cultural differences among employees.  The key is to use these differences as an advantage, rather than a hindrance.  The successful manager is one who will achieve cross-cultural stability in an organization and allow the diversity to imput new ideas and methods.

 

Dyer, William G.  Team Building: current issues and new alternatives.  Reading, MA:  Addison Wesley Publishers,1995.  pp. 154.  LC: HD66.D94

 

This book provides insights into new methods to develop effective teams. 

 

Herbelin, Steve. Guiney, Pat. Glasbergen, Randy.  Teams in the Workplace.  Riverbank, CA: Herbelin Publishing, 1998.  pp. 95.  LC: HD66.D67

 

This is an updated text that covers the team concept in the workplace.

 

Jackson, Susan E., Ruderman, Marian N.  Diversity in Work-Teams: research paradigms for changing workplace.  Washington, D.C.: American Psychological Association, 1995.  pp. 271.

LC: HF5549.5.M5D57

 

This text looks at cultural diversity in the workplace and the need for a paradigm shift in the way that change in the workplace is studied. 

 

Moran, Linda.  Keeping Teams on Track: what to do when the going gets tough.  Chicago, IL: Irwin Professional Publications, 1996.  pp. 333.  LC: HD66.K44

 

It is easy for any team, no matter how clear the initial goal, to get lost along the way and lose site of its purpose.  There are a number of good suggestions for keeping the team focused and productive. 

Stewart, Roger.  Gower Handbook of Team-Working.  Brookfield, VT: Gower, 1999.

pp. 530.  LC: HD66.G68

 

A recent addition to a growing number of texts dedicated to the concept of teamwork.

 

Turner, Marlene.  Groups at Work: theory and research.  Mahwah, NJ: L. Erlbaum Associates Publishers, 1999.  LC: HD66.G758

 

This book gives the reader the background theory and research to the current thought concerning group dynamics in the workplace.

 

Dictionaries:

 

Banki, Ivan S.  Dictionary of Administration and Management: authoritative, comprehensive. Los Angeles, CA, Systems Research Institute, 1986.  pp. 1369.  LC: HD30.15.B36 1986 B&ESSCD (LM525)

 

Johannsen, Hano.  International Dictionary of Management.  Stylus Publishing, LLC. 1997.

pp. 587.  LC: HD30.15.J64

 

Lyman.  The Encyclopedia of Management 4^th edition.  Gale Group, 1999.  pp. 1300.  Library of Congress holdings information is not available.

 

O’Connell, John.  The Blackwell Encyclopedic Dictionary of International Management. Cambridge, Mass.: Blackwell Business, 1997.  pp. 317.  LC: HD30.15.B456.

 

Wolman, Benjamin B.  Dictionary of Behavioral Science, 2^nd ed.  Academic Press, 1989.  pp. 370.  LC: BF31.D48

 

Encyclopedias:

 

Heyel, Carl.  The Encyclopedia of Management, 3^rd ed.  New York, NY: Van Nostrand Reingold, 1982.  pp. 1371.  LC: HD30.15.E49.

 

Huczynski, Andrezej.  Encyclopedia of Organizational Change Methods, Brookfield VT: Gower, 1987.  pp. 340.  LC: HD58.8.H82.

 

Cavendish, Marshall.  Encyclopedia of Relationships: human behavior, New York, NY:

M. Cavendish, 1990.  Set of 19 volumes totaling pp. 2383.  LC: BF121.M37.

 

Slack, Nigel.  The Blackwell Encyclopedic Directory of Operations Management.  Blackwell Publishers, 1999.  pp. 272.  Library of Congress holdings information is not available.

 

Handbooks:

 

Cooper, C. & Jackson, S.  Creating Tomorrow’s Organizations: a handbook for future research in organizational behavior.  John Wiley & Sons Ltd., 1997.  LC: HD58.7 C73.

 

Experts in the field of organizational development describe the essential aspects of the organizational environment, the concepts, processes, methods and concepts that will guide and facilitate future research in organizational behavior.

 

Drenth, P.J.D., Thierry, H., DeWolff, C. J.  Handbook of Work and Organizational Psychology: organizational psychology 2^nd edition vol 004.  Psychology Press, 1998.  HF5548.8. H2655.

 

This book discusses the theories of organizational psychology. Incorporates writings by many different authors.

Dunnette, M. & Hough, L.  Handbook of Industrial and Organizational Psychology. Consulting Psychologists Press, 1991.  Four volumes.  LC: HF5548.8 H265.

 

Scholars from around the world discuss the issues that affect worldwide business markets, cross cultural leadership, the influence of culture on motivation, diversity, the impact of technology and culture on training, aging, and work behavior.

 

Holman, Peggy., Devane, Tom.  The Change Handbook: group methods for shaping the future.  San Francisco, CA: Berrett-Kohler Publishers, 1999.  pp. 394.  LC: HD58.8.C4537

 

The topic of change is addressed in this book and given new insights by looking at change from a group perspective.  I have listed several books dealing with the topic of change.  These books talked about change concerning either one individual or for an entire organization.  Here, change is viewed from the perspective of a medium size organization.

 Klarreich, Sam.  Handbook of Organizational Health Psychology: programs to make the

workplace healthier.  Psychosocial Press, 1998.  LC: RC967.5.H36.

 

As workplaces experience fast and extreme changes, this book examines how to promote organizational health and programs for organizational renewal.  The topics include analyzing corporate belief systems and employee performance expectations, barriers and solutions to creating a family-friendly workplace, workplace stress.

 Journals

 

Administrative Science Quarterly

This journal publishes theoretical and empirical papers.  The papers are from dissertations on organizational theory.  The journal also publishes organizational theory papers from a number of different disciplines.  These papers come from such disciplines as organizational behavior and theory, sociology, psychology, social psychology, strategic management, economics, and industrial relations.  www.johnson.cornell.edu/ASQ/asq.html

 

British Journal of Management 

The BJM is the official journal of the British Academy of Management.  Articles published here are of international origin.  These articles, from around the world, provide information on a full range of business and management disciplines.  www.blackerllpublishers.co.uk/asp/journal.asp?ref=1045-3172

 

Canadian Journal of Behavioral Science

This is a scholarly electronic version of the Canadian Journal of Behavioral Science, which is a scholarly journal printed by the Canadian Psychological Association.  The electronic journal covers a variety of subjects concerning both psychology and the behavioral sciences.   www.cpa.ca/ac-mainhtml

 

Human Relations (monthly)

 

Sponsored by the Tavistock Institute of Human Relations, this publication is produced by the Research Center for Group Dynamics at the University of Michigan.  The focus of this compendium is on various human relation issues within an organization, such as participation in decision-making.

 

Industrial & Corporate Change

This journal extracts various approaches and theories on change from the disciplines of economics, sociology of organizations, organization theory, political science, and social psychology.  Further, this journal presents and interprets the effects of change on the corporate and industrial levels.  www.oup.co.uk/jnls/list/indcor

 

Journal of Management Studies

A multi-disciplinary journal that publishes articles on organization theory and behavior and strategic and human resource management.  The articles range from empirical studies and theoretical developments to practical applications.  A unique feature of this publication is up to the minute coverage of organizational problems and organization theory reports. This coverage includes the latest developments in strategic management and planning cross-cultural comparisons of organizational effectiveness.  It also contains concise reviews of the latest publications in management studies.   www.blackwellpublishers.co.uk/asp/journal.asp?ref=0022-2380

 

Journal of Occupational and Organizational Psychology (quarterly)

 

The British Psychological Society compiles articles previously published internationally, and produces this journal.  It has articles on organizational problems, corporate-culture, and training issues.

 

Journal of Organizational Change Management (quarterly)

 

It is critical for an organization to manage change in a positive fashion.  Doing so will help employees to give their support to the changes and be enthusiastic about the goals that have been set.  This journal details the ways to make change a positive for the organization.  The journal is a part of the Emerald Intelligence & Fulltext electronic library.  It is a subscription based service that offers a free thirty-day trial to guest users.  www.mcb.co.uk/cgi-bin/journal1/jocm

 

Leadership and Organizational Development Journal (5 issues per year)

 

This journal examines the importance of strong leadership to guide an organization through an unstable business environment.  It provides the reader with a list of the qualities expected of a leader, it offers a practical guide to help the leader to develop the necessary skills, and it gives leaders critical insights into the dynamics of organizational change so that they can respond effectively.  Book reviews and conference dates are included.  The journal is available online as a part of the Emerald Intelligence and Fulltext electronic library.  It is a subscription service and a 30 day free trial to guest users is offered.  www.mcb.co.uk/cgi-bin/journal1/lodj

 

Mid American Journal of Business

Sponsored by seven Mid-American business schools, this journal provides research from the schools on contemporary business issues.  Information about the schools that sponsor the publication and information about how to subscribe to the journal is available.  www.bus.edu/business/MAJB

 

Organizational Behavior and Human Decision Processes (monthly)

 

This journal is published by Academic Press.  It is published through an online service called the International Digital Electronic Access Library or IDEAL.  A subscription to the service will allow a user to browse and search the different tables of contents for the appropriate abstract. The journal features articles that discuss original empirical research and theoretical developments in all areas of the human decision process and organizational psychology. Subscription to a full text license is available and many universities subscribe to this service.  www.apnet.com/www/journal/ob.htm

 

Organizational Dynamics (quarterly)

 

Published by the American Management Association, this journal examines a variety of issues that effect both the management practices and the corporate culture of an organization.

 

Personnel Management (biweekly)

 

Personnel Psychology (quarterly)

 

Small Group Research (bi-monthly)

 

This is an international journal for small group research and the study of small group behavior.  It examines the processes and effectiveness of small groups.

Social Psychology Quarterly

 

TIP: The Industrial/Organizational Psychology (monthly)

 

Training and Development (monthly)

 

Published by the American Society for Training and Development.  The journal features articles on training, career development, corporate culture and true tales from the workplace. 

Thresholds

This is an Internet journal that provides a variety of excellent articles.  It views an organization as a living system.  By taking this view, it attempts to provide to the reader new insights into organizational growth, change and development.  www.thresholds.com/journal/index.html

 Relevant Journal Articles

 

American Management Association. (1999).  Change agents.  Organizational Dynamics 27,

p 11. 

 

Interesting article about incorporating set of “change agents” from selected leaders as a way to build skills, demonstrate the value of advancements, and get additional work done.

 Coyle-Shapiro, Jacqueline A. (1999).  Employee participation and assessment of an organizational change intervention.  Journal of Applied Behavioral Science 35, p 439.

 

Research on total quality management illustrates that employee perception of total quality management TQM  is a forecaster of future partaking, but participation is not connected to organizational commitment.

 

Dunphy, Dexter. (1996).  Organizational change in corporate settings.  Human Relations 49,

p 54.

 

This is a special issue of Human Relations that evolved from a International Conference of thirty five researchers in the subject area of organizational change.  The researchers presented papers that have been rewritten for this issue.

Fincham, Robin. (1999).  The consultant-client relationship: Critical perspectives on the management of organizational change.  Journal of Management Studies 36, p 335.

 

A unique perspective that concentrates on the limits of the industry dialogue and the limitations of a consultancy role, defined largely by external forces.  This paper illustrates case studies and the consultant’s role in the management of organizational change.

Finstad, Nils. (1998).  The rhetoric of organizational change.  Human Relations 51, p 717.

 

This study is a discourse of change strategies: the contextual aspects of change and the rhetoric of change. The rhetoric of change is the symbolic expression that defines the change process.

Greve, Henrich R. (1998).  Performance, aspirations and risky organizational change. Administrative Science Quarterly, 43, p 58.

 

The learning theory is used to look at how performance feedback influences the likelihood of dangerous organizational changes, which are significant to an organization’s performance.  The theory foresees how decision makers explain organizational performance by contrasting it with historical and social ambition levels.

Kahn, William A. (1989).  Towards a sense of organizational humor: Implications for organizational diagnosis and change.  Journal of Applied Behavioral Science, 25, p 45.

 

This article spotlights the use of humor as a means for organizational diagnosis and change.  The theory is that humor is a way for employees to make statements about themselves, their relationships, their groups and their organizations that may be harder to make in other ways.

Ogbonna, E. & Harris, L. (1998).  Managing organizational culture: Compliance or genuine change.  British Journal of Management p 273. 

 

Managing organizational culture can be problematic, producing a differential impact.  It has been shown that employees have become increasingly conscious of their resistance to change and have developed better ways for dealing with it.  Certain employees cognitively accept management values to increase their career development

Worren, N., Ruddle, K. & Moore, K. (1999).  From organizational development to change management: The emergence of a new profession.  Journal of Applied Behavioral Science, 35.

p 273.  

 

Change in organizational development has caused the evolution of change management as a different field of management expertise.  Find out more about a new profession in the field of organizational development.

Dissertations and Theses

 

Many print indexes and electronic databases contain references to dissertations.  These documents are research studies, rather than opinion pieces that and be useful when researching specific and unpublished information on a topic.  The Dissertations Abstracts International (DAI) indexes all of the dissertations accepted by United States and Canadian institutions since 1861. The problem is that dissertations can be difficult to obtain.  Most libraries keep copies only of the dissertations and thesis that were done by students of their institutions.  Once a dissertation has been identified, there is a specific process for obtaining a copy of it.  The first step is to run a search in the OU online WebCat to see if it is on file at the OK Library.  If not, an interlibrary loan request may be generated.  This search is done on a worldwide computer network to see which institution has the requested information and if they will loan it out.  Interestingly, most libraries will not lend out copies of dissertations because they only have the original text.  The final option is to purchase the dissertation from Dissertations Abstracts International (UMI).  The cost is $43.50 for a hard cover paper copy for individuals associated with academic institutions.  If you are not associated with such an institution, the cost is $69.50 per thesis or dissertation.

 

The UMI offers a new service called the UMI Digital Library of Dissertations.  All theses and dissertations are converted to electronic format and the full text is available on line from 1997 to the present time.  The website is www.umi.com

 

ERIC is the main database information on education and is available through FirstSearch.  This site can be found on the OU Libraries “Databases” page and at www.ericae.net/scripts/ewiz/amain2.asp  

This site also has a search engine for dissertations when searches are limited by choosing ‘dissertations’.  It is often necessary to broaden the required topic to find a dissertation that is relevant to the topic being searched.

 

Relevant Dissertations

 

The thesis and dissertations listed below are from both M.A. and Ph.D. programs and are relevant to the study of organizational development/organizational change.

 

Carney, Mark Patrick.  “The Human Side of Organizational Change: Adaptation and Emotional Intelligence and success.”  Thesis.  Widener University, Institute for Graduate Psychology, 1999.

 

Inzunza, Rolando Eduardo.  “Board Transition in a Student Government Developing Effective Organizational Change.”  Thesis.  Wilfried Laurier University, Canada, 1999.

 

Yan, Jack Zhigang.  “Organic View of Power: A Study in the Organizational Analysis and Management.”  Thesis. The University of Western Ontario, Canada, 1999. 

 

Government Documents

 

A government document is defined as any publication (of unclassified material) that is either published directly by the government or under authority of the government (Goodson, 2000).  The three categories for published government documents are records of government administration, government sponsored research documents and general, popular sources of information.  Information is collected at all levels of government, from small local offices to state government to large international offices.  Most of the information is available.  Information that is not available to the public is classified.  This is done for security reasons.  Since US laws prevent government institutions from profiting from the sale of publications and documents, many are available at no cost or at reduced fees.  Publications are now available electronically and this trend should increase dramatically as Internet usage reaches new heights.  In addition, there are over 1,300 academic, special and public libraries that have been selected as depositories for government documents.  There is at least one library located in each of the fifty states..

 

The Government printing office or GPO, is the largest printing office in the world and it prints most of the federal government documents.  In addition, the GPO administers the library depository program, including selecting and maintaining the depositories.  The GPO also runs a sales program providing documents that either have market potential or would be of public interest.  The GPO Monthly Catalog is available both in print and electronic form and it serves as the basic listing of materials printed by the GPO.  This is a comprehensive list of available federal publications but it is not inclusive. 

 

The National Technical Information Service (NTIS) collects, indexes, abstracts, and sells U.S. and foreign research reports on scientific and technical subjects, in addition to topics in the behavioral and social sciences.  While much of this data is obtained through government funded research, it is not written by government agencies.  The downfall of this service is that many NTS titles are not available for depository distribution and are not listed in the monthly catalog.  NTIS publishes its own index by print with the Government Reports and Announcements Index GRA&I and electronically through the NTIS Bibliographic database.  Some documents are available at no cost while others incur a small fee.

 

When researching government documents, it is necessary to have an understanding of how libraries catalog this information. Government documents are kept separate from other materials in the library and are shelved according to a unique classification system called the Superintendent of Documents Classification System or SuDocs.  In this system, documents are numbered according to the agency that produces them, using sub-divisions to indicate subordinate bureaus or divisions inside the parent organization.   

 

Many government documents are available in full text free on the Internet.  It is necessary to download and install Adobe Acrobat Reader at www.adobe.com to view them.

 

Helpful Government Sites

 

University of Oklahoma Libraries Government Documents Office Web Page

A summary of the information and services available through the University of Oklahoma’s government documents department.  In addition, there are links to a number of state and federal government document resources.  www.lib.ou.edu/depts/govdoc/index/htm

 

UC Berkeley Government and Social Science Information Department Web Page

A synopsis of the UC Berkeley’s library government documents department.  Subject lists of government documents and links to these resources are provided.  www.lib.berkeley.edu/GSSI/index.html

 US Government Printing Office

The home page for the GPO.  Provides an overview of what services the GPO provides and provides a link to the Monthly Catalog.  www.access.gpo.gov/index.html

National Technical Information Service  

The home page for the NTIS.  Provides access to an index to the government documents available through NTS.  Many of these documents are available at a fee.  www.ntis.gov

 About.com US Government Information Site 

Offers a compilation of links and information of government resources that are available on the Internet.  It is an efficient way to find needed information quickly  www.usgovinfo.about.com  

  

Useful Documents for Sale through NTIS

Organizational Culture-Techniques Companies Use to Perpetuate or Change Beliefs and Values.  General Accounting Office, Washington, DC.  National Security and International Affairs Division.  pp. 23.  NTIS Order Number ADA348731INT; Price $23.00 plus $5.00 handling fee.

 

Strategic Organizational Change.  Innovative Organizational and Job Designs to Improve Future Productivity and Operational Effectiveness.  Army War College, Carlisle Barracks PA, 1996.  pp. 40.  NTIS order number AD-A309 093/3INZ; Price $31.50 plus $5.00 handling fee.

 

Executive Development and Training Issues-Government and Industry, Pt 3, various career development tracks.  Civil Service Commission, Washington DC.  Bureau of Training.  Video cassette 19 minutes.  NTIS order number AVA03920-VNB1INA; Price $105.00 plus $5.00 handling fee.

 

Thompson, Richard C., Organizational Change: effects if fairness perceptions on cynicism.

U.S. Department of Transportation, Federal Aviation Administration, Office of Aviation Medicine; Springfield VA, 1999.  Price Unavailable.  SuDocs call no. TD 4.210:99/27.

 

 

Information Found in Depositories

 

Bass, Bernard M., New Paradigm of Leadership: an inquiry into transformational leadership.

US Army Research Institute for the Behavioral and social Sciences, Alexandria VA, 1996.  Available on microfiche.  SuDocs call no. D101.2:L 46/16.

 

Berney, Michael.  Transition Guide: how to manage the human side of major change.  Federal Judicial Center, Washington, DC., 1997. SuDocs call no. JU13.8:T 68/2.

 

Fiedler, Fred Edward., Leadership Experience and Leadership Performance.  U.S. Army Research Institute for the Behavioral and Social Sciences, Alexandria, VA, 1994.  Available on microfiche.  SuDocs call no. D 101.60/6:SO4/996.

 

National Institute on Disability and Rehabilitation Research U.S. Educational Resources Information Center.  Creating System Change Through Policies, Practices, Laws, Regulations, Procedures, and Organizational Structures TECH Act Projects.  RESNA Technical Assistance Project, Washington DC, 1998.  Available on microfiche.  SuDocs call no. ED 1.310/2:418550.

 

Spence, Janet T., Action Learning for Individual and Organizational Development Practice- Application Brief.  Eric Clearinghouse on Adult, Career, and Vocational Education, Center on Education and Training for Employment, College of Education, the Ohio State University, 1998.

Available on microfiche.  SuDocs Call no. ED1.310/2:424450.

 

United States, General Accounting Office.  Organizational Culture Techniques Companies Use to Perpetuate or Change Beliefs and Values: report to the Chairman, Committee on Governmental Affairs, U.S. Senate.  The Office; Gaithersburg, MD, 1992.  The Office will distribute (PO Box 6015, Gaithersburg, MD 20884).  Available on microfiche.  SuDocs Call no. GA 1.13:NSIAD-92-105.

 

Search Strategies for the Internet

 

Searching under the subject category of Organizational Development will provide both scholarly information as well as advertisements from companies offering their consulting services. 

 

Meta-Search Engines such as MetaCrawler, Direct Hit Popularity Engine, Inference Find and MetaFind offer links to a variety of resources.  However, a lot of the information is sponsored by a commercial enterprise trying to sell or promote products. One way that is useful in assessing a site’s information quality is to examine the URL address of the page.  Sites that are sponsored by an organization trying to influence public opinion often ends in .org (organization).  A site that is funded by a commercial enterprise frequently ends in .com  (commercial).  A newsweb page primary purpose is to provide current information and the URL ends in .com (commercial).  An example of this would be CNN.  An informational web page presents factual information that is often sponsored by an educational institution or a government agency.  The URL address may end in .edu or .gov.  An individual who is not necessarily affiliated with a larger organization publishes a personal web page.  The URL address may end in .com, .edu, and a tilde ~ is often part of the URL. 

 

When searching the various search engines, free text terms can be connected with the words “and” or “or”.  Connecting words with “and” means that all terms must be included.  For example, “ management and organizational effectiveness” will search for sites that include both terms.  Connecting words with “or” usually designates alternate terms or synonyms.  For example, corporate restructuring and downsizing will provide articles from both categories. Combine the keyword terms by enclosing them in quotation marks before adding the and/or.

 

In library terminology, OR and AND are called Boolean Operators or Logical Operators.  The default Boolean Operators vary by online catalog so it must be established what the default operator is for the catalog that is being looked at.

 

Truncation symbols are “wildcards” that allows the user to search for alternate word endings at one time.  The truncation varies depending on the on line catalog and can be determined by looking at the library’s help screens.  Common truncation symbols include: *, ?, $.

 

MetaCrawler www.metacrawler.com categories to search with: jobs in organizational development, organizational consultants, organizational development network, organizational bibliography, organizational development articles, organizational development resources, organizational leadership & development, and training and organizational development.  This search engine utilizes DirectHit, www.directhit.com  Google, www.google.com  Internet Keyword, www.internet.keyword.com  Excite, www.excite.com  Lycos, www.lycos.com  WebCrawler, www.webcrawler.com  Thunderstone, www.thunderstone.com  Infoseek, www.infoseek.com  GoTo.com, www.goto.com  and RealNames, www.realnames.com

There are many commercial sites in this search engine.

 

Savy Search, www.savvysearch.com looks at the following keyword search engines and subject classifications: Lyco’s WebCrawler, www.lycos.com  All the Web, Thunderstone, www.thunderstone.com  Infoseek, www.infoseek.go.com  Direct Hit, www.directhit.com HotBot, www.hotbot.com  Excite, www.excite.com  Galaxy, www.galaxy.com  and AltaVista. www.altavista.com  I searched under very specific free text terms such as “organizational development articles” to help limit the search.  Although it did include some commercial sites, the information was very good.  I think this is an excellent search engine.

 

Direct Hit Popularity Engine, www.directhit.com  is structured in a similar way providing links to jobs in organizational development, organizational development articles, organizational development consultants, organizational development resources, organizational development associations, organizational development network, organizational leadership and development, organizational bibliography and training in organizational development.  The results of the searches are ranked by popularity.  One limitation of this search engine is that the annotations are not very clear.

 

Online Resources:

 

This page is intended to help the user locate information relevant to Organizational Development on the World Wide Web.  There are hundreds of sources available at this site but the sources that I have listed here are scholarly oriented.  The World Wide Web has a large number of advertisements from consultants who promote their services.  So, at this time, there is a limited amount of scholarly information available on the Internet unless you are able to access a University Library.  Listed under each category are the most relevant sites.  The direct link to the World Wide Web is at the end of each entry.

 

The following phrases provided good information on the WWW.

 

        Jobs in organizational development

        Organizational consultants

        Organizational development network

        Organizational development bibliography

        Organizational development articles

        Organizational development resources

        Organizational leadership.

 

Organizational Development:

Organizational Development and Capacity Building Links     

        

This site has a number of links to both Organizational Development topics and discussion lists.  It can best be described as a good, broad-spectrum Organizational Development resource page.  I found it most helpful in capturing a general overview of Organizational Development.  www.edc.org/INT/CapDev/odlinks.htm

Brief Articles Related to Organizational Development

 

This site provides access to a number of resources relating to Organizational Development.  It contains both scholarly papers and practitioner-oriented information on basic Organizational Development interventions and the qualities of a team that make it successful.  It also contains information necessary for strategic planning.  www.improve.org/articles.html

 

Organizational Development/The Learning Organizations

 

The Nottinham Business School located in the United Kingdom hosts this site.  Ray Lye, this site’s author, has built an annotated list of links to human resource management information.  The list is divided into sub-categories.  These sub-categories include the following: learning organization discussions, comments and resources, and the practice of the learning organization.  Lye also includes several other helpful sub-categories: Human Change by design, studies of cultures, and organizations and societies.  This site is important because it defines and characterizes what a learning organization is about.  www.nbs.ntu.ac.uk/staff/lyerj/hrm_linl.htm

 

Directory of Organizational Development

 

This is a listing of Organizational Development consultants in the United States.  This site becomes important if an organization determines that it requires help and it is necessary to bring in an outside consultant.   www.dmoz.org/Business/Management/Organizational_Change

 

Thresholds.com

This is an Internet journal that views an organization as a type of living system.  By viewing the organization as a living system, new insights are gained in both the growth change of the organization and the organizational development processes.  www.thresholds.com/journal/index.html 

 

Hot Topics: Organizing to Improve Company Performance

This is a full-text briefing paper written by Professor Andrew Pettigrew from the Warwick Business School.  Periodically, the school publishes a paper under the title of Hot Topics: Setting the Agenda.  European communities are undergoing great changes.  These changes are thought to be more evolutionary rather than revolutionary in nature.  These changes spark papers on such topics as structure, decentralizing, delayering and project forms of organizing.  Other topics have covered the processes-investment in information technology, horizontal and vertical communications and new human resource practices.  Also covered in past papers have been discussions on boundaries, outsourcing and strategy.

www.wbs.warwick.ac.uk/HotTopics/HT6.html

 

Organizational Effectiveness:

Tools for Achieving Organizational Effectiveness

 

This site describes the tools and techniques essential to Organizational Development.  It also provides the tools for enhanced organizational effectiveness.  This site is important because it helps the user to gain a conceptual and functional view of how organizational development works and the goals of Organizational Development.  Since the goal of Organizational Development is to increase the long term health and performance of organizational systems, it also discusses organizational development tools such as process consultation, team-building and training.  www.toolpack.com

   

Org-effectiveness

Org-effectiveness is a mailbase discussion list site.  Mailbase is the service that runs discussion lists for United Kingdom academics and their support staff.  Discussion lists are for people who share a common interest.  Academics use this site to post and discuss their findings in the research and the scholarship of organizational effectiveness and how organizational effectiveness may be achieved and maintained in contemporary business.  www.mailbase.ac.uk/lists/org-effectiveness/

 

 Organizational Change:

Organizational Change-Theory and Management

This is the home page of the Organizational and Management Theory Division of the Academy of Management.  The site includes details of the work of the division, a newsletter, archives and useful links to international sources in strategic management, business ethics, and organizational change.  www.mcb.co.uk/cgi-bin/journal1/jocm

 

Overview of Organizational Change

 

This is a very informative web page designed by Carter McNamara MBA, Ph.D.  This site includes basic overviews of Organizational Change, Change Management, Downsizing and Out-placing, and Organizational Transformation.  It supports an online discussion group concerning the previously listed topics and it provides pertinent links to other relevant organizational change sources.  www.mapnp.org/library/org_chng/org_chng.htm

 

Organizational Change

 

Large Scale Real Time Organizational Change.  The concepts offered in this site are presented from a perspective of improving organizations and people.  These concepts are relevant to all industries.  The first series of articles were published in the Tappi Journal in 1995.  This initial series of articles introduced methods for addressing the development of individuals and organizations through the field of human resource development.  Since publication of these articles, the series has discussed assessment of needs, training and assessment, and career development.  Convenient links are provided to locate these articles.

www.alumni.caltech.edu/~rouda/T5_LSRTOD.html

 

Organizational Change

 

This site contains articles from an assortment of Canadian publications including The Toronto Globe & Mail, Manituba Business and Canadian Manager.  Covered topics include how to successfully diagnose your organization’s problems, building employee commitment, teamwork, training, appraisal and leadership.  I believe that this site could be useful to every employee of an organization that is experiencing problems, regardless of the employee’s position or stature in that organization,  www.mansis.com/page12.htm

 

Corporate Culture:

Corporate Culture

 

This site provides articles on organizational culture, corporate culture, and ensuring good workplace atmosphere.  This site should prove helpful to improving both the organizational culture and employee productivity.  www.healthyworkplace.com/corporateculture

 

Team Building:

Team Building and Employee Motivation

 

Team-building exercises for increasing employee motivation are detailed at this site.  In addition, there are a number of motivational research articles, management techniques, and organizational change cycle articles and activities to help bolster organizational productivity. www.accel-team.com

 Management:

Working Knowledge: How organizations manage what they know

The site interviews the authors Tom Davenport and Larry Prusak Yogesh Malhotra and asks them questions about their recently published book.  The central thesis to be taken from this interview is that as organizations interact with their environments, they absorb information.  This information must be turned into knowledge and then action must be taken.  The action taken should be in conjunction with the organization’s experiences, values and internal rules.  www.brint.com/km/dvenport/cio/know.htm

 

A More Human Perspective of Knowledge Management

This site notes that very little research attention has been given to the human aspects of knowledge creation.  As organizations find themselves in increasingly difficult environments, they look for help from the available knowledge management systems.  The present, most popular model of organizational knowledge management systems available to organizations is limited due to its narrow focus and automated-type responses.  In order to survive, organizations will need knowledge management systems that are broad minded, flexible, and able to continuously adapt to the changing environment.  www.brint.com/km/kmabst.htm

 

Human Resources

Human Resource Management Resources on the Internet

To be found at this site are articles discussing the topics of Human Resource Management, Organization and Management Theory, and ways to achieve better employee relations.

www.nbs.ntu.ac.uk/staff/lyerj/hrm_link.htm