How to ride CART
- Passengers should arrive at the bus stop five minutes early. Drivers only stop when someone is waiting at the stop or when someone is exiting. Some stops have shelters and benches for customer comfort.
- Before boarding the bus, passengers need to check the bus route name displayed on the front of the bus to ensure it is the correct route.
- Passengers should allow a clear path to all exiting passengers before they board.
- Seniors and individuals with disabilities have optional priority seating in the front section of the bus if they choose to use it. If priority seating areas are occupied by persons who do not have a disability, operators are required to ask the people occupying the priority seats to relocate for the person in need. The operator can go no further than asking.
- When the bus is about a block away from an upcoming stop, passengers should pull the signal cord located above the bus windows. This will notify the driver someone intends to exit at the next bus stop.
- Passengers should remain seated until the bus has come to a complete stop. After exiting, passengers should wait until the bus has pulled away from the stop before crossing the street.
- Passengers should check their surroundings for personal items before exiting.
- The bus driver is an immediate source for information concerning CART routes, bus passes, or any other information concerning CART. Passengers should feel free to ask the driver questions or phone CART at (405) 325-2278.
The stops listed on each schedule are used as reference points to show the timed-route the bus follows. Bus stops are located on the street name that appears first on the schedule, regardless of the intersection. All bus stops are marked with a CART bus stop sign unless otherwise noted in the Rider Guide. In the few instances where a stop at an intersection does not have a bus stop sign, the traffic stop sign serves as the official CART bus stop sign. When a traffic stop sign serves as the CART bus stop sign, it is noted in the list of stops under each route as (stop sign).
Passengers may board or exit a bus at the far side of any city street intersection. Exceptions to this policy are: Lindsey Street; 12th Avenue; Main Street; Robinson Street; any area the driver deems unsafe; stops within a reasonable distance of a fixed-route bus stop. For questions on acceptable far side stops, ask a CART bus operator or call the CART office at 325-2278.
Example: If you catch the bus on Lindsey Street where it intersects with Lahoma, find Lindsey/Lahoma on the N12 Lindsey West schedule. Read across and you will see ":15" and ":45" listed. This means the bus will depart at 15 and 45 minutes after the hour from this location (i.e., 7:15, 8:15, 9:45, ...) The "60" is the stop's GPS number.
Destinations may require riding more than one route, so CART offers transfer tickets to save riders time and money. Passengers must ask the driver for a transfer ticket when they board the bus. Passengers will not receive a transfer when exiting the bus.
A transfer ticket is only valid for one transfer to be used within two hours of the time of issue and be presented to the driver upon boarding the next route necessary to reach a destination. The transfer ticket can only be used to change to a different route in Norman. Transfer tickets are not valid to or from the Sooner Express.
CART provides a courtesy transfer for riders who need to transfer between Campus Depot and Brooks Street Transfer Station to catch another bus. Be sure to request a courtesy transfer from the bus operator between the two transfer stations to allow you to transfer to another bus.
Or, if you prefer, you can walk between the Campus Depot and Brooks Street Transfer Station. The walk is about 10 to 13 minutes along Brooks Street and the Brooks Pedestrian Mall.
The Apartment Loop (Route 32) provides a connection from Campus Depot to Brooks Street Transfer Station and Campus Loop (Route 52) provides a connection from Brooks Street Transfer Station to Campus Depot. Route 32 operates year round; however, Route 52 operates only during regular service. When Route 52 is not operating, riders can walk between Campus Depot and Brooks Street Transfer Station to make their connections.
You can access real-time bus arrival predictions at any Norman stop in the transit system. You can access this information by computer or cell phone browser, or call CART's automated phone service at (405) 217-3463. You also can send a text message to 41411 and put "CART" and the stop number in the message to receive a text reply with the estimated arrival time.
All CART stops in Norman have a CARTgps.com sign listing the website address, the phone number, and the number for that stop to assist customers in retrieving information.
Follow your bus in real time at www.CARTgps.com
Your service animal is welcome on CART. No permit is required, but you may be asked to confirm that your animal is a service animal and what task it has been trained to perform. You are responsible for the care and supervision of your animal while on board. If you are planning on bringing your service animal on a bus, please follow these guidelines:
· CART asks that all service animals be on a leash. Service animals must remain under your control and behave appropriately.
· The animal must remain at your feet or on your lap. The animal may not sit on a vehicle seat.
· The animal must not be aggressive toward people or other animals.
· The animal must be housebroken.
· You are responsible for any damage or soiling caused by the animal.
If your animal is aggressive, not housebroken, or could cause damage or soiling then CART asks that they be secured in a pet carrier.
If you have any questions about bringing your service animal on CART, please call us at 405-325-2278 or leave a comment online using the CART Customer Comment Form.