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Organizational Communication

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Organizational Communication

The study of organizational communication explores the communication processes by which individuals create, develop, and maintain voluntary, health, government, education, and for-profit groups and organizations. Students become familiar with the scholarship on leadership, decision making, culture, socialization, supervisor and peer communication, use of technology, and other topics. Students receive training in quantitative and/or qualitative research methods to be able to conduct research and complete a thesis or dissertation depending on their research interests.

The Department of Communication at the University of Oklahoma were sponsors of the 25th Anniversary Organizational Communication Mini Conference. We were pleased to continue this important tradition in the organizational communication field. You can learn more by visiting the website using this link.

Typical Graduate Level Course Offerings

Comm 5333 Organizational Communication
Comm 5353 Conflict Management
Comm 5363 Communication and Technology
Comm 5375 Communication and Leadership
Comm 6233 Small Group Processes
Comm 6423 Communication in Health Organizations
Comm 6023 Communication Research Task Groups
Comm 6960 Directed Readings

Current Faculty with Research and/or Teaching Interests

Michael Kramer
Claude Miller (Risk and Crisis Communication)
Ryan Bisel
James Olufowote
Sunny Lee
Justin Reedy (Small Group Communication)

Recent Dissertations in Organizational Communication

Natalie C. Daugherty: Framing Up Workplace Compassion: The Role of Leaders' Prosocial Framing in Coworkers' Intention to Provide Social Support. (Defended April, 2019)

Josh Watson: Adopting and Resisting Evidence-Based Calls for Change: Discursive Resources In Organizational Responses to Institutional Pressures. Defended March 2019

Cameron W. Piercy: Strength of Weak Ties and the Modern Job Search. (Winner of the Outstanding Dissertation Award in the Human Communication & Technology Division of the National Communication Association.) (Defended April, 2017)

Veronica (Yijia) Guo: Hidden Tensions: An Exploration of Multinational Company Employees’ Multiple Social Identities in the U.S. and China (Defended June, 2017)

Stacie Wilson Mumpower: Framing Leader Messages for Highly Reliable Organizing. (Defended December, 2016)

Michael K. Ault Giving Your All: Evaluating Changing Social Identities throughout the Assimilation Process in Full-life Volunteer Organizations. (Defended April, 2016)

Jacqueline S. Bruscella  Constructing organizational legitimacy transactionally: The communicative constitution of ISIL. (Defended April, 2016)

Carrisa S. Hoelscher Negotiating the tensions of collective change implementation. (Defended April, 2016)

Elissa N. Arterburn (Adame). Training organizational trainers to frame feedback: Mitigating face concerns and suppressing ego defensiveness. (Defended March, 2015)

Michael J. Tornes Finding the Big Picture: A Bona Fide Group Approach to Work Team Assimilation (Defended November, 2015)

Alaina C. Zanin. Concertive resistance: How organizational members resist collectively in the absence of resistance leadership. (Defended April, 2015)

Recent and Representative Faculty and Graduate Students: Publications in Organizational Communication

Bisel, R.S., & Kramer, M.W. (Eds.). (2019). Case studies in organizational communication: A lifespan approach. New York, NY: Oxford.

Bisel, R. S. (2018). Organizational moral learning: A communication approach. New York: Routledge.

Kramer, M.W., & Bisel, R.S. (2017). Organizational communication: A lifespan approach. New York: Oxford.

Kramer, M.W., Lewis, L. K. & Gossett, L. M. (Eds). (2015). Volunteering and communication Volume II: Studies in intercultural and international contexts. New York: Peter Lang.

Mize Smith, J., & Kramer, M.W. (Eds.). (2015). Case studies of nonprofit organizations and volunteers. New York: Peter Lang.

Adame, E. N., & Bisel, R. S. (2019). Can perceptions of an individual’s organizational citizenship behavior be influenced via strategic impression management messaging? International Journal of Business Communication, 56, 7-30.

Adame, E. A., Bisel, R. S., Kosik, E., & Rygaard, J. (2019). Training the anesthesiologist trainer: Enhancing the quality of feedback during human patient simulations. Health Communication, 34, 638-643.

Adame, B., & Miller, C. H. (2018). Risk perception and earthquake preparedness motivation: Predicting responses to a Cascadia Subduction Zone catastrophic event. In V. Fletcher & J. Lovejoy (Eds.), The really big one: Risk, health, and environmental communication. New York: Rowman & Littlefield (pp. 49-86).

Adame, B. J., & Miller, C. H. (2016) Vested interest: Developing scales for assessing flooding preparedness, Disaster Prevention and Management: An International Journal, 25, 282–297.

Bisel, R. S., & Adame, E. A. (2019). Encouraging upward ethical dissent in organizations: The role of deference to embodied expertise. Management Communication Quarterly, 33, 139-159.

Bisel, R. S., Kramer, M. W., & Banas, J. A. (2017). Scaling up to institutional entrepreneurship: A life history of an elite training gymnastics organization. Human Relations, 70, 410-435.

Bisel, R. S., Zanin, A., Rozzell, B., Baird, E., & Rygaard, J. (2016). Identity work in a prestigious occupation: Academic physicians’ local social constructions of distributive justice. Western Journal of Communication.

Bruscella, J. S., & Bisel. R. S. (2018). Four flows theory and materiality: ISIL’s use of material resources in its communicative constitution. Communication Monographs, 85, 331-356.

Gabbay, M., Kelly, Z., Reedy, J., & Gastil, J. (in press for 2018). Risky shift induced by issue substitution in small group opinion dynamics. Social Psychology Quarterly.

Gilmore, B., & Kramer, M.W. (2019). We are who we say we are: Teachers’ shared identity in the workplace. Communication Education, 68, 1-19. DOI:10.1080/03634523.2018.1536271

Hiratsuka, V., Beans, J., Reedy, J., Yracheta, J., Peercy, M., Saunkeah, B., Woodbury, R., O’Leary, M., Spicer, P. (2019). Fostering Ethical, Legal, and Social Implications (ELSI) Research in Tribal Communities: The Center for the Ethics of Indigenous Genomic Research. Journal of Empirical Research on Human Research Ethics.

Hoelscher, C.S., Kramer, M.W., Nguyen, C., Cooper, O.D., & Day, E.A. (2017). Decision making and communication in a statewide interagency task force: An investigation of planned versus utilized processes. Management Communication Quarterly31, 39-68.

Kramer, M.W., Nguyen, C., Day, E.A., Hoelscher, C.S., & Cooper, O.D. (2019). Leadership in an interorganizational collaboration: A qualitative study of a statewide interagency taskforce. Human Relations, 72, 397-419. DOI: 10.1177/0018726718763886

Kramer, M.W., Guo, Y., & Lee, S.K. (2019). Using communication technology to manage uncertainty during organizational assimilation: Information seeking and giving. Western Journal of Communication, 83, 304-325.  DOI:10.1080/10570314.2018.1518538

Kramer, M.W. (2018). Managing multiple group roles: An autoethnography of communication and perceived role incompatibility. Journal of Applied Communication Research, 46. 74-92. DOI:10.1080/00909882.2017.1409905

Kramer, M.W., Nguyen, C., Day, E.A., Hoelscher, C.S., & Cooper, O.D. (online 2018). Leadership and preparing for change through interorganizational collaboration: A qualitative study of a statewide interagency taskforce. Human Relations.

Kramer, M. W. (2017). Sage on the stage or bore at the board? Communication Education, 66, 245-247.

Kramer, M.W., & Danielson, M.A. (2017). Communication and role development for zoo volunteers: Responding to role-sending, role-making, and role-remaking. Journal of Applied Communication Research45, 96-115.

Kramer, M.W., Hoelsher, C.S., Nguyen, C., Day, E.A., & Cooper, O.D. (2017). Structuration processes in an interagency collaboration: Enabling and constraining participation and efficiency. Journal of Applied Communication Research, 45, 429-444.

Kramer, M.W., & Danielson, M.A. (2016). Developing and re-developing volunteer roles: The case of ongoing assimilation of docent zoo volunteers. Management Communication Quarterly, 30, 103-120.

Lee, S., Kim, H., & Piercy, C. W. (2019). The role of status differentials and homophily in the formation of social support networks in a voluntary organization. Communication Research, 46(2), 208-235. Published online first in December, 2016. doi: 10.1177/0093650216641501

Lee, S., & Flores, M. L. (2019). Immigrant workers’ organizational temporality: Association with cultural time orientation, acculturation, and mobile technology use. Management Communication Quarterly, 33(2), 189-218.

Lee, S., Kramer, M., & Guo, Y. (in press 2019). Social media affordances in entry-level employees’ socialization: Employee agency in the management of their professional impressions and vulnerability during early stages of socialization. New Technology, Work, & Employment.

Miller, C. H., & Cortes Quantip, R. J. (2017). Anger in health and risk messaging. In R. Perrott (Ed.) Encyclopedia of health and risk message design and processing, New York: Oxford University Press (pp. 117-128).

Olufowote, J., Aranda, J. S., Wang, G. E., Liao, D. (2017). Advancing the new communications framework for HIV/AIDS: The communicative constitution of HIV/AIDS networks in Tanzania’s HIV/AIDS NGO sector. Studies in Media and Communication, 5, 79-92.

Olufowote, J. O. (2017). An institutional field of people living with HIV/AIDS organizations in Tanzania: Agency, culture, dialogue, and structure. Frontiers in Communication [Health Communication section]2, doi: 10.3389/fcomm.2017.00001

Olufowote, J. O. (2016). Identity constructions and inter-organizational collaboration: Islamic faith-based organizations and the polio vaccination stoppage in Northern Nigeria. Communication Quarterly. 64, 518-535.

Olufowote, J. O., Aranda, J., Wang, G. E., & Liao, D. (2017). Advancing the New Communications Framework for HIV/AIDS: The communicative constitution of HIV/AIDS networks in Tanzania’s HIV/AIDS NGO sector. Studies in Media and Communication5, 79-92.

Olufowote, J. O. & Wang, G. E. (2016). Physician assimilation in medical schools: Dualisms of biomedical and biopsychosocial ideologies in the discourse of physician educators. Health Communication, 32, 684.

Piercy. C.W., & Lee, S. (2019). A typology of job search sources: Exploring the changing nature of job search behavior. New Media & Society, 21(6), 1173-1191.

Piercy, C. & Kramer, M.W. (2017). Exploring dialectical tensions of leading volunteers in two community choirs. Communication Studies68, 208-226.

Zanin, A. C., & Bisel, R. S. (2019). Concertive resistance: How teams can resist in the absence of resistance leadership. Culture & Organization.

Zanin, C. A., & Bisel, R. S. (online 2017). Discursive positioning and collective resistance: How managers can unwittingly co-create team resistance. Management Communication Quarterly. DOI: 10.1177/0893318917717640

Zanin, A. C., Bisel, R. S., & Adame, E. N. (2016). Supervisor moral talk contagion and trust-in-supervisor: Mitigating the workplace moral mum effect. Management Communication Quarterly, 30, 147-163.

Zanin, A.C., Hoelscher, C.S., & Kramer, M.W. (2016). Extending symbolic convergence theory: A shared identity perspective of a team’s culture. Small Group Research47, 438-472.

Adame, B., & Miller, C. H. (in press). Risk perception and earthquake preparedness motivation: Predicting responses to a Cascadia Subduction Zone catastrophic event. In V. Fletcher & J. Lovejoy (Eds.), The really big one: Risk, health, and environmental communication. New York: Rowman & Littlefield.

Bisel, R. S., & Zanin, A. (2016). Moral dissent in healthcare organizations. In E. A. Williams & T. Harrison (Eds.), Organization, Communication, and Health (pp. 119-133). New York: Routledge.

Homsey, D. M., & Bisel, R. S. (2016). Subtle meaning evolutions in the meanings of work in the Lebanese-American community. In S. S. Packer & E. Gabor (Eds.), Immigrants and the meanings of work: A global perspective. New York: Peter Lang.

Kramer, M.W., & Dailey, S.L. (2019). Socialization and organizational culture. In J. McDonald & R. Mitra (Eds.), Movements in organizational communication research: Current trends and future directions (pp. 96-115). New York, NY: Routledge.

Kramer, M.W., & Lewis, L.K. (2015). Reflections and new directions on volunteering in international and intercultural contexts. In M.W. Kramer, L.K. Lewis, & L.M. Gossett (Eds), Volunteering and communication Volume II: Studies in intercultural and international contexts (pp. 295-305). New York: Peter Lang.

Reedy, J. & Anderson, C. (2019) Small Groups for Good or Ill: Developing a Group Communication Approach to Security. In The Handbook of Communication and Security, Taylor, B., & Bean, H. (Eds.) London: Routledge.

Reedy, J. & Anderson, C. (2018) Small Groups for Good or Ill: Developing a Group Communication Approach to Security. In press with The Handbook of Communication and Security, Taylor, B., & Bean, H. (Eds.) London: Routledge.

Recent Funding in Organizational Communication

Decision Making and Leadership in an Interagency Taskforce Collaboration: Funded (2015) by the U.S. National Safety Council. Awarded to Eric Day (Psychology) and Michael W. Kramer as Co-PIs. Carrisa Hoelscher, Christopher Nguyen, and Olivia Cooper, research assistants: $107,276.

Fostering community deliberation in Native American communities on the ethics and politics of genomic research and health care in tribal communities. Four-year funding (2016) by the NIH through the center of excellence at the University of Oklahoma and the Center on American Indian and Alaska Native Genomic Research, Awarded to Lead PI: P. Spicer, and Justin Reedy co-principal investigator ($3,611,149).

Aeroecology as a Test-bed for Interdisciplinary STEM Training, (2015-20). Five-year grant for interdisciplinary graduate education in life/social/physical sciences and environmental sustainability at the University of Oklahoma. Awarded to Lead PI: Jeff Kelly, Biology; Justin Reedy co-principal investigator. National Science Foundation, National Research Traineeship: ($2,952,429).