Need better people skills?

 
Enroll in
Workplace Skills
BC 3000

Instructor: David Williams
In this course you will learn:

  • Running effective meetings

  • Giving and receiving feedback, criticism and compliments

  • Working in teams

  • Interpersonal relationships and communication styles

  • Resolving workplace conflicts

  • Listening skills

  • Nonverbal communication

  • Problem solving

  • Decision making

  • Networking and basic conversation skills

  • Establishing rapport with coworkers

  • Delegating

  • Providing quality customer service

  • Designing and delivering effective presentations

  • Understanding cross-cultural issues

 

Course Syllabus and Calendar available via D2L (Learn.ou.edu)