Use only OU Email interface for checking OU Email
Please read this memo from Bob Dougherty, the CLS IT Director, for important information and directions on using your OU email account : http://www.ou.edu/cls/Current/Masters/mlsemail.html
To: CLS Students
From: Robert Dougherty , IT Director
Subject: Use only OU Email interface for checking OU Email http://exchange.ou.edu/
Effective immediately we are REQUIRING all CLS students to check their OU Email using the OU Email interface only: http://exchange.ou.edu/
PLEASE DO NOT FORWARD YOUR OU EMAIL
In previous semesters we gave students the option of checking their OU email online or forwarding it to the email address of their choice. A circumstance has arisen, however, where some Internet service providers and company email servers are blocking any email coming from the ou.edu domain. This means you may not be getting some email that is being sent to you from OU.
This is due to SPAM attacks that appear to your Internet service provider or company email server as originating within the OU domain. Users who forward their email to outside accounts may have these forwarded emails refused by your Internet service provider or company email server. OU/IT has no control over your company's or Internet service provider's email rejection criteria. Because the practice of denying email from SPAM sources is relatively new for ISPs and companies, most users who have been successfully forwarding their email to off-campus sites in the past have not been affected until lately. There is no way of knowing when an ISP or company mail server applies this blocking software, thus we are requiring everyone to check their OU email directly from the OU email server, and we are asking you not to forward your OU email to any other email mailbox.
OU Email Check List
1. CHECK TO SEE IF YOU ARE ALREADY SETUP CORRECTLY
If you already know for sure that you are checking your email directly from your OU Email Account and not forwarding it to another email address, you do not have to do anything. You are ready to go for the upcoming semester.
- Send an email to your OU email address
- Logon to: http://exchange.ou.edu/
- If the test email appears in your inbox you are setup OK
- If not, go to step 2.
2. REMOVE YOUR FORWARDING EMAIL ADDRESS
If your OU email is being forwarded to another email address please follow these steps to remove it:
- Login to the OU Account Administration Page https://webapps.ou.edu/pass/
- In the field, "Forward the above account to:" clear any forwarding email address so the field is blank and click the "Disable forwarding" box
- Scroll down and enter your current password in the “CURRENT PASSWORD” box which is required to make updates to your account
- At the bottom of the screen, click the "Update OUNet Information" button.
3 TESTING YOUR OU EMAIL ACCOUNT
- Send an email to your OU email address
- Logon to: http://exchange.ou.edu/
- If the test email appears in your inbox you are setup OK
- If not, go BACK to step 2 and try to remove your forwarding address and save the changes.
4. IF YOU NEED TECHNICAL SUPPORT HELP OR HAVE QUESTIONS ABOUT THIS PROCEDURE PLEASE CONTACT ERIC
Eric Blazek
ericblazek@ou.edu
405-325-1061
800-522-4389
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