One of the most time consuming, emotionally draining, and frustrating aspects of supervision is working with staff that are not performing at the level that they should be. This workshop examines: the elements of effective performance management; the basics in addressing employee performance problems; giving effective feedback; the principles of progressive discipline; developing a performance improvement plan; and effective documentation.
Marsha K. Salus, MSW, is a social work consultant. She has worked in the child welfare field for over 35 years. She began her career as a child protective services worker and supervisor. She has developed several national curricula for child welfare workers and supervisors. Also, she developed a number of pre-service and in-service training programs for child welfare workers and supervisors in a variety of states. For example, Ms. Salus developed a 12-day core supervisory training program entitled “Mastering the Art of Child Welfare Supervision” which she has delivered throughout the country. In the last 10 years Ms. Salus has worked with public child welfare agencies to implement a comprehensive training system (including transfer of learning practices, coaching, and mentoring) to enhance the effectiveness of supervisors. Ms. Salus has conducted statewide supervisory training for over 25 states. In addition, she has worked with several states to establish standards of practice for child welfare supervision. Ms. Salus is currently working with the state of Maryland to develop a comprehensive model of supervision. Ms. Salus is an Adjunct Professor at the University of Maryland, School of Social Worker where she teaches a course on supervision.