About the Authors
Aviano Public Affairs After Action Report (1998). Aviano Air Base, Italy: 31st Fighter Wing Public Affairs.
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Fearns-Banks, K. (1996). Crisis communications: A casebook approach. Mahwah, NJ: Lawrence Erlbaum Associates.
Fink, S. (1986). Crisis management: Planning for the inevitable. New York: American Management Association.
Hill, L.B., (1984). The military officer’s guide to better communication. Glenview, IL: Scott, Foresman and Company.
Hoshmand, L. L. S. T., (1989). Alternative research paradigms: A review and teaching proposal. The Counseling Psychologist, 69, 42-48.
Lang, P.A., Nylander, J.N., Paige, R.K., Reilley, J., & Wadsworth, W.T. (1997). Proactive media communication: Changing public affairs response doctrine. Department of Defense Short Course in Communications Capstone project, Class 1998-A.
O'Connor, J., (1987). The Meaning of Crisis. New York: Basil Blackwell.
Pearson, C. M., & Clair, J. A. (1988). Reframing crisis management. Academy of Management Review, 23, 59-76.
Seeger, M.W., Sellnow, T.L., & Ulmer, R.R. (1998). Communication, organization, and crisis. In M.E. Roloff (Ed.), Communication Yearbook: 21. Thousand Oaks, CA: Sage Publications, Inc.
(1998). Crisis communication: A commander's guide to effective crisis communication.
Air Command and Staff College paper: Air University, Maxwell Air Force