Some Quality PrinciplesB Swartz

$ Reduce inventory

$ Cut down response time

$ Cut down waste of time and materials

$ Reduce work in process

$ Examine the process for valueless activities

$ Improve the processB you learn to hit by improving your swing not by watching the score board

$ Increase parallel production

$ Capacity versus demand

$ Go beyond market expectations

$ Increase quality and decrease quality variance

$ (Quality must be defined as conformance to requirements, not as goodness.)

$ Decrease time to detect and time to correct problemsB Increase learning

$ Anticipate and prevent the introduction of errors and defects

$ Take great care to discover the customer=s whole-value expectations, including performance, response, quality, cost and flexibility.

$ Give first priority to redesigning the Delivery System that have the highest impact on the future of the business

$ A system is optimized by optimizing it as a whole, not by optimizing its parts or subsystems. This might be called the Ahouse-divided-against-itself principle.@

$ Become the Hunter by transforming yourself and then the business in order to maximize the rate and quality of learning and improvement.