Psy 6903 Industrial/Organizational Psychology
Instructor: Jorge L. Mendoza
Office: 719 Dale Hall, Psychology
Phone: 325-4568
email: Jmendoza@ou.edu
Announcements
Textbooks:
1. Motivation and Leadership at Work (6th
Ed.) by Steers, Porter, & Bigley
2. Applied Psychology in Human Resource Management
(5th Ed.) by Cascio
Other Useful Textbooks:
- Organizational Behavior by
Robbbins
- Leadership: Theory and Practice by
Peter Norton, Sage
- The Hunters and the Hunted: A
non-linear solution for reengineering the workplace, by James Swartz, Productivity
Press
Basic Course Description: This course is
a survey of research, theories, and practices of industrial/Organizational psychology.
Many topics important to I/O psychology will be covered including organizational culture,
selection, criteria development, testing, job analysis, performance appraisals, work
teams, quality and productivity, motivation, job satisfaction, and leadership.
Reasonable Accommodations Any student who
has a disability that may prevent him or her from fully displaying his or her abilities in
this course should contact me as soon as possible to discuss accommodations necessary to
ensure full participation and facilitate your educational opportunities.
Quotes for the Day:
Your corn is ripe today; mine will be so tomorrow.
'Tis profitable for us both, that I should labour with you today, and that you should aid
me tomorrow. I have no kindness for you, and know you have as little for me. I will not,
therefore, take any pains upon your account; and should I labour with you upon my own
account, in expectation of a return, I know I should be disappointed, and that I should in
vain depend upon your gratitude. Here then I leave you to labour alone; You treat me in
the same manner. The seasons change; and both of us lose our harvests for want of
mutual confidence and security. David Hume
You must be the change you wish to see in the
world. Ghandi
Tentative
Course Outline
Organizations (from Management Mistakes and
Successes, by R. Hartley)
- Kmart- From Mediocrity to leadership to jeopardy
- Contrast- Wal-Mart: The unstoppable
- Contrast- Southwest Airlines: Finding a strategic window of opportunity
- Boston Beer: Leading the microbrewers
Organizational Culture (pp. 455-468, &
355-382 )
- Schneider, White, & Paul (1998) Linking service climate and customer perceptions of
service quality: Tests of a causal model. JAP,83,2, 150-163.
- Burke, Borucki, & Hurley (1992) Reconceptualizing psychological climate in a retail
service environment: A multiple-stakeholder perspective. JAP, 77, 5, 717-729.
- Brown, Leigh, & Thomas (1996) A new look at psychological climate and its
relationship to job involvement, effort, and performance. JAP, 81,4,358-368.
- Tracey, Tannenbaum, & Kavanagh (1995) Applying trained skills on the job: The
importance of work environment. JAP, 80,2,239-252.
- Schein (1990) Organizational Culture. American Psychologist 45,2,109-119
Motivation at Work (Theories, issues, and
applications, Chap 2 & 8 )
- Conger, J. A. & Kanungo, R. N. (1988) The empowerment process: Integrating theory
and practice. Academy of Management Review, 13, 471-482.
- Ford, R. C. , & Fottler, M. D. (1995) Empowerment: a matter of degree. Academy of
Management Executive, 9 (3); 21-31.
- Hayes, G. (1994) How to measure empowerment. Quality Progress. 27 (2): 41-47
- Malone, T. W. (1997) Is empowerment just a fad? Control, decision making and IT. Sloan
Management Review, 38 (2): 23-35.
- Stajkovic & Luthans (1998) Self-efficacy and work-related performance: a
meta-analysis. Psychological Bulletin 124, (2), 240-261.
- Barrick, Stewart, Neubert, & Mount (1998) Relating member ability and personality to
work-team processes and team effectiveness. JAP, 83,3,377-391.
- Argyris, C. Defensive Routines (From Summary and Implications, Strategy, changes and
defensive routines, 1985)
Reward Systems (Chap 7)
Tullar, W. (1998) Compensation consequences of reengineering. JAP, 83, 6, 975-980
Personnel Decisions: (Cascio, Chaps 2-8, 12
& 13)
- Validation
- Selection
- The Law
- Restriction in range
- Validity Generalization
- Performance appraisals and feedback
- Compensation
Productivity and Quality
Goetsch & Davis (1997) Introduction to total quality( 2nd Ed.) Prentice
Hall, Chap 10.
Schneider, W. E. (1995) Productivity improvement through cultural focus. Consulting
Psychology Journal: Practice and Research. 47, 1, 3-27.
March, T. (1998) Profiting from Patience: TQM Pays Off. Quality Digest
Leadership (Chaps 3 & 9)
Some
Additional References
Leadership
- 1. Credibility how leaders gain and lose it, why
people demand it by Kouzes and Posner
- 2. Why Leaders can't lead by Warren Bennis
- 3. Leadership Trapeze
- 4. Leadership and the new science
- 5. Leadership in Organizations (3rd
edition) by Yukl
- 6. Lincoln on Leadership by D. Phillips
- 7. Sam Walton: Made in America by Walton and Huey
- 8. Lee Iacocca an Autobiography by Iacocca and Novak
Organizational Models
- 1. Managing the unknowable by Stacey
- 2. Ultimate advantage: Creating the high involvement
organization by Lawler III
Total Quality Management
- 1. Out the crisis by Deming
- 2. The New economics (2nd edition) by
Deming
- 3. Winning with quality: applying quality principles
in product development by Wesner, Hiatt, and Trimble
- 4. Thinking about quality: progress, wisdom, and the
Deming Philosophy by Dobyns and Crawford-Mason
Organizational Change
1. Discontinuous Change: Leading organizational
transformation by Nadler, Shaw, Walton, and Associates.
Teams
1. Teamwork: what must go right / what can go wrong
by Larson and LaFasto
Selection
- 1. Fairness in employment testing by the National
Research Council
- 2. Measurement Theory for the Behavioral Sciences by
Ghiselli, Campbell, & Zedeck
- 3. Correlation and Regression: Principles and
applications for industrial/organizational psychology and management by Bobko
Validity Generalization
1. Distributions of correlation coefficients by
Thomas
Personnel Law
- 1. Personnel Law (3rd Edition) Sovereign
- 2. EEO Law and Personnel Practices by Gutman
- 3. Federal Regulation of Personnel and Human
Resource Management (2nd Edition) by Ledvinka and Scarpello