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Ideas on Teaching
Providing Feedback
Self-Assessment Question:
Do you know how to provide "feedback"
to students (as a process distinct from "testing")
in a way that helps enhance their learning?
Quick Take:
Difference between Feedback and Assessment:
Giving feedback to students is similar to "assessing
of student learning" but different in several important
ways. Feedback and assessment both require students to
do something, e.g., remember, recognize, design, assess,
or whatever. Both also apply criteria and standards to
student performance in order to evaluate the quality of
their work. However, assessment stops at that point and
simply announces the results of the assessment to the
student: "You got a B," or 78% are correct,
or whatever the grading format calls for.
Feedback differs from assessment in three
ways:
- In feedback, the teacher and the student(s) engage
in dialogue about what distinguishes successful
from unsuccessful performance, i.e., they talk about
criteria and standards.
- In feedback, the student performance is done without
grading consequences. In this sense, the student
is in a "practice situation."
- Feedback is done for two purposes that are different
from the primary purpose of assessment:
- It is done primarily to enhance the quality
of student learning and student performance,
not to grade that performance.
- It also has the potential to help students
learn how to assess their own performance in
the future.
Good Practice: What can a teacher do to
provide good feedback to students?
- Provide practice time: Give students frequent opportunity
to "do," without grades, whatever it is
you will expect them to do at assessment time (at
which time it will count for a grade).
- Explain criteria: Spend time helping students understand,
individually and/or collectively, what the criteria
are and what the criteria mean, that distinguish good
performance from poor performance. For example, when
you want students to write or think with "more
depth," "better arguments," or "more
relevant evidence," spend some time helping them
learn what those criteria mean.
- Consider using peer feedback and evaluation: Given
proper instructions, students can learn how to both
(a) provide feedback to help others learn and (b)
assess the work and performance of other students.
This helps them learn how to distinguish between good
and poor quality work, and may reduce the workload
on the teacher during the early stages of improving
student performance.
According to Wlodkowski and Ginsberg (see
reference below), teachers should provide feedback that
is
- Informational rather than controlling
- Based on agreed-upon standards
- Specific and constructive
- Quantitative
- Prompt
- Frequent
- Positive
- Personal and differential (i.e., focuses on the
increment of personal improvement that has occurred
since the last time the learning was performed.)
References:
1. "Providing Ongoing Feedback",
Chapter 3 in Educative Assessment by Grant Wiggins.
San Francisco: Jossey-Bass, 1998. Suggests that "The
best feedback is highly specific, directly revealing or
highly descriptive of what actually resulted, clear to the
performer, and available or offered in terms of specific
targets and standards." Offers distinctions between
good and bad feedback, and examples of good feedback.
2. "Feedback", pp. 242-246 in Diversity
and Motivation by R. Wlodkowski and M. Ginsberg. San
Francisco: Jossey-Bass, 1995. Provides an excellent short
list of the characteristics of effective feedback.
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