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Symantec AntiVirus Alert:
A Symantec update on 6/7/11 will require most users to restart their computers in order for the update to take effect. If the Symantec symbol on your machine appears to be disabled, rebooting should fix the issue. After a reboot, if the Symantec symbol remains disabled please call 325-HELP.
Adobe Security Alert:
Adobe has identified a critical vulnerability for certain versions of Flash, Reader, and Acrobat. This vulnerability could cause a crash and potentially allow an attacker to take control of your system. Please make sure you have the latest version of Adobe software installed. To locate the version of your Adobe Reader application, launch Adobe Reader, select the "Help" menu item, then select "About Adobe Reader.” As of March 23rd, 2011 the most recent version is 10.0.1 (Windows and Mac). To obtain the latest versions of Adobe Reader, visit http://get.adobe.com/reader/ (opens new window).
To ensure other important applications are up-to-date, run the free BrowserCheck tool offered by Qualys (https://browsercheck.qualys.com/ - opens new window) from all of your Internet browsers. This free service will check the versions of commonly targeted applications including Adobe Flash, Apple QuickTime, and Java Runtime, and will also provide a link to download the latest application version. Please visit the Qualys BrowserCheck site from each of your Internet browsers.
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24/7 TECHNOLOGY SUPPORT
* Phone: (405) 325-HELP
* Online: Submit Request
* Email: needhelp@ou.edu
* In person: Service Centers









