PRINT CHARGES TOUR
The new print charges system offers a unique set of tools so you can constantly track your charges. You'll always know exactly how much you owe and can quickly and easily access the details of each print job any time there is a discrepancy. And when something goes wrong -- like a paper jam, streaking, or a hardware error -- you can quickly submit our online refund request form. These tools include:
- Print Balance Pop-up that displays your balance each time you log in to a computer lab workstation.
- Print Confirmation Dialogue Box that confirms the cost of each print job before you print.
- Online Print Charges Statement with a detail of your recent print jobs and a history of your transactions.
Print Balance Pop-up: The print balance pop-up displays your current print balance and will update automatically within a few seconds of each new print job. The pop-up opens automatically on the desktop each time you log into an OU IT computer lab workstation. You can close or minimize the pop-up at any time. To view the pop-up after closing it, simply click the print charges icon in the task tray.
OU IT gives each student $10.00 in free prints each semester. A positive balance means you have not used your allotted $10.00 credit. A negative balance means you have spent more than the $10.00 credit. Any outstanding negative balance will be charged to your bursar account at the end of each month. At this time, your print charges balance will re-set to $0.00 unless you have credit remaining.
The Print Confirmation Dialogue Box: This feature means no more surprise print charges! When you print a document, the confirmation box will display the document name, number of pages, printer name/location, and total cost. Simply click print to confirm the charges and your balance pop-up will update to reflect the cost of the print.
Online Print Charges Statement (https://printcharges.ou.edu). Your personalized statement includes a Summary, Transaction History, and Recent Print Jobs.
- The Summary displays visualizations of your printing activity, including balance overview and an environmental impact table, which lists the amount of trees, carbon, and energy you have used to print.
- Your Transaction History lists all print activity since the implementation of the system, including the free $10.00 credits applied by OU IT each semester and the monthly transfer of your outstanding balance to the bursar's office.
- Recent Print Jobs lists only print jobs for the current month.
Transaction History and Recent Print Jobs feature detailed print records for each print you make, including time, location, number of pages, cost, and printer. This helps OU IT quickly refund you for prints damaged or cancelled by paper jams, printer malfunctions, or other issues related to OU IT-maintained hardware and software.
You can log in to your print charges statement by using the "check your charges" links on this site. If you are logged into a computer lab workstation, you can access your statement from the print charges icon on the desktop wallpaper or the links in the print charges balance pop-up. You can also type https://printcharges.ou.edu into your web browser's address bar.