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Organizational Communication

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Organizational Communication

The study of organizational communication explores the communication processes by which individuals create, develop, and maintain voluntary, health, government, education, and for-profit groups and organizations. Students become familiar with the scholarship on leadership, decision making, culture, socialization, supervisor and peer communication, use of technology, and other topics. Students receive training in quantitative and/or qualitative research methods to be able to conduct research and complete a thesis or dissertation depending on their research interests.

The Department of Communication at the University of Oklahoma were sponsors of the 25th Anniversary Organizational Communication Mini Conference. We were pleased to continue this important tradition in the organizational communication field. You can learn more by visiting the website using this link.

Typical Graduate Level Course Offerings

Comm 5333 Organizational Communication
Comm 5353 Conflict Management
Comm 5363 Communication and Technology
Comm 5375 Communication and Leadership
Comm 6233 Small Group Processes
Comm 6423 Communication in Health Organizations
Comm 6023 Communication Research Task Groups
Comm 6960 Directed Readings

Current Faculty with Research and/or Teaching Interests

Ryan Bisel
Claude Miller (Risk and Crisis Communication)
James Olufowote
Justin Reedy (Small Group Communication)
Michael Kramer (Professor Emeritus)

Recent Dissertations in Organizational Communication

Tianna Cobb: A Black Women Religious Leader’s Perspective: Destigmatizing Mental Health Within Black Churches. (Defended July, 2021).

Britney N. Gilmore: Gender Identity and Prototypes in Caring Professions: The Role of Communication in Identity Work and Career Development. (Defended July, 2020).

Ellen M. Buettner: Communication Confidence in Confronting Unethical Behavior: Scale Development and Validation. (Defended June, 2020).

Pavitra Kavya: Meta Advice: Training Organizational Members to Practice Advice Seeking with Their Immediate Supervisor. (Defended July, 2020).

William T. Howe, Jr.: The Development and Validation of a Measure to Assess Military Veteran’s Contempt for Civilian Communication (VCCC). (Defended June, 2020).

Natalie C. Daugherty: Framing Up Workplace Compassion: The Role of Leaders' Prosocial Framing in Coworkers' Intention to Provide Social Support. (Defended April 2019).

Josh Watson: Adopting and Resisting Evidence-Based Calls for Change: Discursive Resources in Organizational Responses to Institutional Pressures. (Defended March 2019).


Recent Representative Faculty and Graduate Students: Publications in Organizational Communication

Kramer, M.W., & Bisel, R.S. (2021). Organizational communication: A lifespan approach (2nd ed). New York: Oxford. 

Bisel, R. S., & Kramer, M. W. (Eds.). (2019). Case studies in organizational communication: A lifespan approach. Oxford.

Bisel, R. S. (2018). Organizational moral learning: A communication approach. Routledge.


Adame, E. N., & Bisel, R. S. (2019). Can perceptions of an individual’s organizational citizenship behavior be influenced via strategic impression management messaging? International Journal of Business Communication, 56, 7-30.

Adame, E. A., Bisel, R. S., Kosik, E., & Rygaard, J. (2019). Training the anesthesiologist trainer: Enhancing the quality of feedback during human patient simulations. Health Communication, 34, 638-643.

Atouba, Y., Dempsey, S.E., Koschmann, M.A., Kramer, M. W., McAllum, K., McNamee, L.G., & Peterson, B. L. (2021). Forum: The foundations and future of NPVO communication scholarship. Management Communication Quarterly, 35, 445-460. doi.10.1177/08933189211012023

Austin, J. T., Wallace, B. S., Gilmore, B. N., & Bisel, R. S. (2020). The micro-skills of communication design work: An academic team's development of sensebreaking messages. Communication Studies, 71, 239-314.

Banas, J. A., Bisel, R. S., Kramer, M. W., & Massey, Z. (2019). "The serious business of instructional humor outside the classroom: A study of elite gymnastics coaches’ uses of humor during training." Journal of Applied Communication Research, 47, 628-647.

Bisel, R. S., & Adame, E. A. (2019). Encouraging upward ethical dissent in organizations: The role of deference to embodied expertise. Management Communication Quarterly, 33, 139-159.

Bisel, R. S., Kavya, P., & Tracy, S. J. (2020). Positive deviance case selection (PDCS) as a method for organizational communication: A rationale, how-to, and illustration. Management Communication Quarterly, 34, 279-296.

Bruscella, J. S., & Bisel. R. S. (2018). Four flows theory and materiality: ISIL’s use of material resources in its communicative constitution. Communication Monographs, 85, 331-356.

Gabbay, M., Kelly, Z., Reedy, J., & Gastil, J. (2018). Frame-induced group polarization in small discussion networks. Social Psychology Quarterly, 81(3), 248-271.

Gilmore, B., & Kramer, M. W. (2019). We are who we say we are: Teachers’ shared identity in the workplace. Communication Education, 68, 1-19.

Guo, Y., Lee, S.K., & Kramer, M.W. (online August 2021). We work in international companies: Affordances of communication media in Chinese employees’ organizational socialization. Communication Studies,

Hiratsuka, V., Beans, J., Blanchard, J., Reedy, J., Blacksher, E., Lund, J., Spicer, P. (2020) An Alaska Native community’s views on genetic research, testing, and return of results: Results from a public deliberation. PloS one. 15(3): e0229540.  

Hiratsuka, V., Beans, J., Reedy, J., Yracheta, J., Peercy, M., Saunkeah, B., Woodbury, R., O’Leary, M., Spicer, P. (2019). Fostering Ethical, Legal, and Social Implications (ELSI) Research in Tribal Communities: The Center for the Ethics of Indigenous Genomic Research. Journal of Empirical Research on Human Research Ethics.

Howe, W. T., & Bisel, R. S. (2020). Third-party online organizational reviews: Explaining review-and-rating patterns of the United States military and large corporate organizations. Computers in Human Behavior Reports, 1, 1-8,

Kramer, M.W., Austin, J.T., & Hansen, G.J. (online June 2021). Toward a model of the influence of motivation and communication on volunteering: Expanding self-determination theory. Management Communication Quarterly.

Kramer, M. W., Nguyen, C., Day, E. A., Hoelscher, C. S., & Cooper, O. D. (2019). Leadership in an interorganizational collaboration: A qualitative study of a statewide interagency taskforce. Human Relations, 72, 397-419.

Kramer, M. W., Lee, S. K., & Guo, Y. (2019). Using communication technology to manage uncertainty during organizational assimilation: Information seeking and giving. Western Journal of Communication, 83, 304-325. 

Kramer, M. W. (2018). Managing multiple group roles: An autoethnography of communication and perceived role incompatibility. Journal of Applied Communication Research, 46. 74-92.

Kramer, M. W., Nguyen, C., Day, E. A., Hoelscher, C. S., & Cooper, O. D. (online 2018). Leadership and preparing for change through interorganizational collaborate, on: A qualitative study of a statewide interagency taskforce. Human Relation, 72, 397-419.

Lee, S., Kim, H., & Piercy, C. W. (2019). The role of status differentials and homophily in the formation of social support networks in a voluntary organization. Communication Research, 46(2), 208-235.

Lee, S., & Flores, M. L. (2019). Immigrant workers’ organizational temporality: Association with cultural time orientation, acculturation, and mobile technology use. Management Communication Quarterly, 33(2), 189-218.

Lee, S., Kramer, M.W., & Guo, Y. (2019). Social media affordances in entry-level employees’ socialization: Employee agency in the management of their professional impressions and vulnerability during early stages of socialization. New Technology, Work, & Employment, 34(3), 244-261.

Olufowote, J. O., Adebayo, C. T., Livingston, D. J., & Wilson, K. K. (in press). An alternative entry point into health communication research: Introspections on learning, applying, and future uses of PEN-3. In C. O. Airhihenbuwa & J. Iwelunmor (Eds.), Health, culture, and place: From the tree to the forest.

Olufowote, J. O. (2021). Taking culture and context seriously: Advancing health communication research on HIV/AIDS prevention in Tanzania with the PEN-3 cultural model. Howard Journal of Communications, 32(4), 394-412.

Olufowote, J. O., & Livingston, D. J. (2021). The excluded voices from Africa’s Sahel: Alternative meanings of health in narratives of resistance to the Global Polio Eradication Initiative in northern Nigeria. Health Communication. Advance online publication.

Olufowote, J. O. & *Aranda, J. (2018). The PEN-3 cultural model: A critical review of health communication for Africans and African immigrants. In R. Ahmed & Y. Mao (Eds.), Culture, migration, and health communication in a global context (pp. 176-190). New York: Routledge.

Piercy. C.W., & Lee, S. (2019). A typology of job search sources: Exploring the changing nature of job search behavior. New Media & Society, 21(6), 1173-1191.

Piercy, C. & Kramer, M. W. (2017). Exploring dialectical tensions of leading volunteers in two community choirs. Communication Studies68, 208-226.

Reedy, J., Blanchard, J., Lund, J., Byers, C., Peercy, M., Saunkeah, B., Spicer, P., Blacksher, E. (2020). Deliberations about Genomic Research and Biobanks with Citizens of the Chickasaw Nation. Frontiers in Genetics11, 466. 

Riforgiate, S.E., & Kramer, M.W. (2021). The assimilation process and work/life balance (pp. 1-16). Sustainability, 13, 5993.

Roeder, A. C., Bisel, R. S., & Howe, W. (2021). High reliability organizing and communication during naturalistic decision making: National Weather Service (NWS) forecasting teams’ use of “floating.” Journal of Applied Communication Research.

Roeder, A. C., Bisel, R. S., & Morrissey, B. S. (2020). Weathering the financial storm: A professional forecaster team’s domain diffusion of resilience, Communication Studies, 72, 1-16.

Tornes, M.J., & Kramer, M.W. (online July 2021). A multi-level analysis of role negotiation: A bona fide group approach to work team socialization. Management Communication Quarterly.

Zanin, A. C., & Bisel, R. S. (2019). Concertive resistance: How teams can resist in the absence of resistance leadership. Culture & Organization, 26(3), 231-249.

Wang, T., Carte, T., & Bisel, R. S. (2020). Negativity decontaminating: Communication media affordances for emotion regulation strategies. Information & Organization, 30, 1-26.

Wyant, M.H., & Kramer, M.W. (online July 2021). “They are nothing more than his spies on the floor.”: Local employees’ sensemaking and interpretation of expatriates’ roles and responsibilities. Management Communication Quarterly.

Zanin, A. C., & Bisel, R. S. (2020). Concertive resistance: How teams can resist in the absence of resistance leadership. Culture & Organization, 26(3), 231-249.

Adame, B., & Miller, C. H. (2018). Risk perception and earthquake preparedness motivation: Predicting responses to a Cascadia Subduction Zone catastrophic event. In V. Fletcher & J. Lovejoy (Eds.), The really big one: Risk, health, and environmental communication. (pp. 49-86). Rowman & Littlefield.

Bisel, R. S., & Rush, K. A. (2021). Communicating in organizations. In Oxford research encyclopedia of psychology.

Bisel, R. S., Fairhurst, G. T., & Sheep, M. (2021). CCO theory and leadership. In T. Kuhn, & N. Bencherki (Eds.), Routledge handbook of the communicative constitution of organizations.

Bruscella, J. S., & Bisel, R. S. (2019). Transactional constitution: ISIS' cooptation of Western discourse. The media world of ISIS, (pp. 223-245). Indiana University Press.

Lee, Y., Dunbar, N., Miller, C. H., Bessarabova, E., Jensen, M., Wilson, S. N., Elizondo, J., Burgoon, J., & Valacich, J. (2021). Mitigating bias and improving professional decision-making through digital game play. In J. Raessens, B. Schouten, J. Jansz, T. De la Hera Conde-Pumpido, M. Kors, & R. Jacobs (Eds.), Persuasive Gaming in Context. Amsterdam, Netherlands: Amsterdam University Press.

Kramer, M.W., & Zanin, A.C. (2022). Qualitative methods for studying group communication. In S.J. Beck, J. Keyton, & M.S. Poole (Eds.), The Handbook of Group and Team Communication Research (pp. 75-90). Bingley, UK: Emerald.

Kramer, M. W., & Dailey, S. L. (2019). Socialization and organizational culture. In J. McDonald & R. Mitra (Eds.), Movements in organizational communication research: Current trends and future directions (pp. 96-115). Routledge.

Miller, C. H., & Ma, H. (2021). How existential anxiety shapes communication in coping with the coronavirus pandemic: A terror management theory perspective. In H. D. O’Hair and M. J. O’Hair (Eds.), Communication Science in Times of Crisis. Wiley. (pp. 54-80).

Piercy, C., Bisel, R. S., & Treem, J. (2021). Agency in computer-mediated communication theorizing: Russian bots and the 2016 U.S. Presidential elections. In J. H. Lipschultz, & K. Freberg (Eds.), Emerald handbook of computer-mediated communication and social media.

Reedy, J. & Anderson, C. (2019). Small groups for good or ill: Developing a group communication approach to security. In Taylor, B., & Bean, H. (Eds.), The Handbook of Communication and Security (pp.91-106). Routledge.

Recent Funding in Organizational Communication

Fostering community deliberation in Native American communities on the ethics and politics of genomic research and health care in tribal communities. Four-year funding (2016-20) by the NIH through the center of excellence at the University of Oklahoma and the Center on American Indian and Alaska Native Genomic Research, Awarded to Lead PI: P. Spicer, and Justin Reedy co-principal investigator ($3,611,149).

Aeroecology as a Test-bed for Interdisciplinary STEM Training, (2015-20). Five-year grant for interdisciplinary graduate education in life/social/physical sciences and environmental sustainability at the University of Oklahoma. Awarded to Lead PI: Jeff Kelly, Biology; Justin Reedy co-principal investigator. National Science Foundation, National Research Traineeship: ($2,952,429).