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Organizational Communication

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Organizational Communication

The study of organizational communication explores the communication processes by which individuals create, develop, and maintain voluntary, health, government, education, and for-profit groups and organizations. Students become familiar with the scholarship on leadership, decision making, culture, socialization, supervisor and peer communication, use of technology, and other topics. Students receive training in quantitative and/or qualitative research methods to be able to conduct research and complete a thesis or dissertation depending on their research interests.

The Department of Communication at the University of Oklahoma were sponsors of the 25th Anniversary Organizational Communication Mini Conference. We were pleased to continue this important tradition in the organizational communication field. You can learn more by visiting the website using this link.

Typical Graduate Level Course Offerings

Comm 5333 Organizational Communication
Comm 5353 Conflict Management
Comm 5363 Communication and Technology
Comm 5375 Communication and Leadership
Comm 6233 Small Group Processes
Comm 6423 Communication in Health Organizations
Comm 6023 Communication Research Task Groups
Comm 6960 Directed Readings

Current Faculty with Research and/or Teaching Interests

Michael Kramer
Claude Miller (Risk and Crisis Communication)
Ryan Bisel
James Olufowote
Sunny Lee
Justin Reedy (Small Group Communication)

Recent Dissertations in Organizational Communication

Britney N. Gilmore: Gender Identity and Prototypes in Caring Professions: The Role of Communication in Identity Work and Career Development. (Defended July, 2020).

Ellen M. Buettner: Communication Confidence in Confronting Unethical Behavior: Scale Development and Validation. (Defended June, 2020).

Pavitra Kavya: Meta Advice: Training Organizational Members to Practice Advice Seeking with Their Immediate Supervisor. (Defended July, 2020).

William T. Howe, Jr.: The Development and Validation of a Measure to Assess Military Veteran’s Contempt for Civilian Communication (VCCC). (Defended June, 2020).

Natalie C. Daugherty: Framing Up Workplace Compassion: The Role of Leaders' Prosocial Framing in Coworkers' Intention to Provide Social Support. (Defended April 2019).

Josh Watson: Adopting and Resisting Evidence-Based Calls for Change: Discursive Resources in Organizational Responses to Institutional Pressures. (Defended March 2019).

Veronica (Yijia) Guo: Hidden Tensions: An Exploration of Multinational Company Employees’ Multiple Social Identities in the U.S. and China. (Defended June 2017).

Cameron W. Piercy: Strength of Weak Ties and the Modern Job Search. (Winner of the Outstanding Dissertation Award in the Human Communication & Technology Division of the National Communication Association.) (Defended April 2017).

Recent and Representative Faculty and Graduate Students: Publications in Organizational Communication

Bisel, R. S., & Kramer, M. W. (Eds.). (2019). Case studies in organizational communication: A lifespan approach. Oxford.

Bisel, R. S. (2018). Organizational moral learning: A communication approach. Routledge.

Kramer, M. W., & Bisel, R. S. (2017). Organizational communication: A lifespan approach. Oxford.

Adame, E. N., & Bisel, R. S. (2019). Can perceptions of an individual’s organizational citizenship behavior be influenced via strategic impression management messaging? International Journal of Business Communication, 56, 7-30.

Adame, E. A., Bisel, R. S., Kosik, E., & Rygaard, J. (2019). Training the anesthesiologist trainer: Enhancing the quality of feedback during human patient simulations. Health Communication, 34, 638-643.

Austin, J. T., Wallace, B. S., Gilmore, B. N., & Bisel, R. S. (2020). The micro-skills of communication design work: An academic team's development of sensebreaking messages. Communication Studies, 71, 239-314.

Banas, J. A., Bisel, R. S., Kramer, M. W., & Massey, Z. (2019). "The serious business of instructional humor outside the classroom: A study of elite gymnastics coaches’ uses of humor during training." Journal of Applied Communication Research, 47, 628-647.

Bisel, R. S., & Adame, E. A. (2019). Encouraging upward ethical dissent in organizations: The role of deference to embodied expertise. Management Communication Quarterly, 33, 139-159.

Bisel, R. S., Kavya, P., & Tracy, S. J. (2020). Positive deviance case selection (PDCS) as a method for organizational communication: A rationale, how-to, and illustration. Management Communication Quarterly, 34, 279-296.

Bisel, R. S., Kramer, M. W., & Banas, J. A. (2017). Scaling up to institutional entrepreneurship: A life history of an elite training gymnastics organization. Human Relations, 70, 410-435.

Bruscella, J. S., & Bisel. R. S. (2018). Four flows theory and materiality: ISIL’s use of material resources in its communicative constitution. Communication Monographs, 85, 331-356.

Gabbay, M., Kelly, Z., Reedy, J., & Gastil, J. (2018). Frame-induced group polarization in small discussion networks. Social Psychology Quarterly, 81(3), 248-271.

Gilmore, B., & Kramer, M. W. (2019). We are who we say we are: Teachers’ shared identity in the workplace. Communication Education, 68, 1-19.

Hiratsuka, V., Beans, J., Blanchard, J., Reedy, J., Blacksher, E., Lund, J., Spicer, P. (2020) An Alaska Native community’s views on genetic research, testing, and return of results: Results from a public deliberation. PloS one. 15(3): e0229540.  

Hiratsuka, V., Beans, J., Reedy, J., Yracheta, J., Peercy, M., Saunkeah, B., Woodbury, R., O’Leary, M., Spicer, P. (2019). Fostering Ethical, Legal, and Social Implications (ELSI) Research in Tribal Communities: The Center for the Ethics of Indigenous Genomic Research. Journal of Empirical Research on Human Research Ethics.

Hoelscher, C.S., Kramer, M. W., Nguyen, C., Cooper, O.D., & Day, E.A. (2017). Decision making and communication in a statewide interagency task force: An investigation of planned versus utilized processes. Management Communication Quarterly31, 39-68.

Howe, W. T., & Bisel, R. S. (2020). Third-party online organizational reviews: Explaining review-and-rating patterns of the United States military and large corporate organizations. Computers in Human Behavior Reports, 1, 1-8,

Kramer, M. W., Nguyen, C., Day, E. A., Hoelscher, C. S., & Cooper, O. D. (2019). Leadership in an interorganizational collaboration: A qualitative study of a statewide interagency taskforce. Human Relations, 72, 397-419.

Kramer, M. W., Lee, S. K., & Guo, Y. (2019). Using communication technology to manage uncertainty during organizational assimilation: Information seeking and giving. Western Journal of Communication, 83, 304-325. 

Kramer, M. W. (2018). Managing multiple group roles: An autoethnography of communication and perceived role incompatibility. Journal of Applied Communication Research, 46. 74-92.

Kramer, M. W., Nguyen, C., Day, E. A., Hoelscher, C. S., & Cooper, O. D. (online 2018). Leadership and preparing for change through interorganizational collaborate, on: A qualitative study of a statewide interagency taskforce. Human Relation, 72, 397-419.

Kramer, M. W., & Danielson, M. A. (2017). Communication and role development for zoo volunteers: Responding to role-sending, role-making, and role-remaking. Journal of Applied Communication Research45, 96-115.

Kramer, M. W., Hoelsher, C. S., Nguyen, C., Day, E. A., & Cooper, O. D. (2017). Structuration processes in an interagency collaboration: Enabling and constraining participation and efficiency. Journal of Applied Communication Research, 45, 429-444.

Lee, S., Kim, H., & Piercy, C. W. (2019). The role of status differentials and homophily in the formation of social support networks in a voluntary organization. Communication Research, 46(2), 208-235.

Lee, S., & Flores, M. L. (2019). Immigrant workers’ organizational temporality: Association with cultural time orientation, acculturation, and mobile technology use. Management Communication Quarterly, 33(2), 189-218.

Lee, S., Kramer, M.W., & Guo, Y. (2019). Social media affordances in entry-level employees’ socialization: Employee agency in the management of their professional impressions and vulnerability during early stages of socialization. New Technology, Work, & Employment, 34(3), 244-261.

Miller, C. H., & Cortes Quantip, R. J. (2017). Anger in health and risk messaging. In R. Perrott (Ed.) Encyclopedia of health and risk message design and processing, New York: Oxford University Press (pp. 117-128).

Olufowote, J., Aranda, J. S., Wang, G. E., & Liao, D. (2017). Advancing the new communications framework for HIV/AIDS: The communicative constitution of HIV/AIDS networks in Tanzania’s HIV/AIDS NGO sector. Studies in Media and Communication, 5, 79-92.

Olufowote, J. O. (2017). An institutional field of people living with HIV/AIDS organizations in Tanzania: Agency, culture, dialogue, and structure. Frontiers in Communication [Health Communication section]2, doi: 10.3389/fcomm.2017.00001

Olufowote, J. O., Aranda, J., Wang, G. E., & Liao, D. (2017). Advancing the New Communications Framework for HIV/AIDS: The communicative constitution of HIV/AIDS networks in Tanzania’s HIV/AIDS NGO sector. Studies in Media and Communication5, 79-92.

Piercy. C.W., & Lee, S. (2019). A typology of job search sources: Exploring the changing nature of job search behavior. New Media & Society, 21(6), 1173-1191.

Piercy, C. & Kramer, M. W. (2017). Exploring dialectical tensions of leading volunteers in two community choirs. Communication Studies68, 208-226.

Reedy, J., Blanchard, J., Lund, J., Byers, C., Peercy, M., Saunkeah, B., Spicer, P., Blacksher, E. (2020). Deliberations about Genomic Research and Biobanks with Citizens of the Chickasaw Nation. Frontiers in Genetics11, 466. 

Roeder, A., Bisel, R. S., & Morrissey, B. (2020 online). Weathering the financial storm: A professional forecaster team’s domain diffusion of resilience. Communication Studies.

Zanin, A. C., & Bisel, R. S. (2019). Concertive resistance: How teams can resist in the absence of resistance leadership. Culture & Organization, 26(3), 231-249.

Wang, T., Carte, T., & Bisel, R. S. (2020). Negativity decontaminating: Communication media affordances for emotion regulation strategies. Information & Organization, 30, 1-26.

Zanin, A. C., & Bisel, R. S. (2017). Discursive positioning and collective resistance: How managers can unwittingly co-create team resistance. Management Communication Quarterly, 32(1), 31-59.

Zanin, A. C., & Bisel, R. S. (2020). Concertive resistance: How teams can resist in the absence of resistance leadership. Culture & Organization, 26(3), 231-249.

Adame, B., & Miller, C. H. (2018). Risk perception and earthquake preparedness motivation: Predicting responses to a Cascadia Subduction Zone catastrophic event. In V. Fletcher & J. Lovejoy (Eds.), The really big one: Risk, health, and environmental communication. (pp. 49-86). Rowman & Littlefield.

Bruscella, J. S., & Bisel, R. S. (2019). Transactional constitution: ISIS' cooptation of Western discourse. The media world of ISIS, (pp. 223-245). Indiana University Press.

Kramer, M. W., & Dailey, S. L. (2019). Socialization and organizational culture. In J. McDonald & R. Mitra (Eds.), Movements in organizational communication research: Current trends and future directions (pp. 96-115). Routledge.

Reedy, J. & Anderson, C. (2019). Small groups for good or ill: Developing a group communication approach to security. In Taylor, B., & Bean, H. (Eds.), The Handbook of Communication and Security (pp.91-106). Routledge.

Recent Funding in Organizational Communication

Fostering community deliberation in Native American communities on the ethics and politics of genomic research and health care in tribal communities. Four-year funding (2016-20) by the NIH through the center of excellence at the University of Oklahoma and the Center on American Indian and Alaska Native Genomic Research, Awarded to Lead PI: P. Spicer, and Justin Reedy co-principal investigator ($3,611,149).

Aeroecology as a Test-bed for Interdisciplinary STEM Training, (2015-20). Five-year grant for interdisciplinary graduate education in life/social/physical sciences and environmental sustainability at the University of Oklahoma. Awarded to Lead PI: Jeff Kelly, Biology; Justin Reedy co-principal investigator. National Science Foundation, National Research Traineeship: ($2,952,429).