• _{The components - fig. 1-1 (page 6)}
  • _{political/legislative (justice dept)}
  • _{standards groups (ISO,CCITT...)}
  • _{vendors/consultants}
  • _{technology/research}
  • _{regulatory (justice dept)}
  • _{carriers (AT&T, RBOCs)}
  • _{manufacturers}
  • _business