The gatekeeping role of military public affairs
is to provide the most timely, accurate information possible without censorship
or propaganda (Government Information Quarterly, 1992). Still, like
the ill-fated forces using the Maginot Line, military public affairs has
at times erroneously hidden behind the gate of information believing they
were impenetrable. Gatekeepers control what information is provided
to a particular audience (Infante, Rancer, & Womack, 1997). Public
Affairs serves as gatekeepers, being the intermediary between the military
and the civilian community. It is their job to control the flow of
information and relay the military side of the story to the public through
external media. According to Department of Defense policy, this means
delivering all information, not just portions. In the following three
cases, Public Affairs’ release of information led to a perception that
military Public Affairs is filled with agenda setting, deception and expectancy
violation.
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