I-CCEW has compiled consumer insights and a relevant checklist of action items to help Oklahoma's small businesses respond to challenges presented by COVID19.
The report is intended to help business owners respond to 3 key challenges:
- What new services & products that I launched during COVID should I continue to offer?
- How can I clearly communicate with customers about what my business needs and my strategy moving forward?
- How can I view COVID as an opportunity to expand my customer base and grow my business?