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Scam Recovery Resources

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Scam Recovery Resources

Even if you do everything you can to avoid being hacked, scammed, or having your accounts breached, you can still be a victim of cybercrime. Below are some steps and resources to help you recover after a scam.

  1. Notfiy your financial institution, immediately.
    • Depending on the type of transactions* and circumstances, the bank may be able to put a stop to payments. 
    • If your financial instituion is closed, use the verified number to call the automated number or try your online account for turning off cards.  
  2. Change your passwords and usernames, immediately. 
    • If the attack was online, the cyber criminal can attack you again in mere seconds.
    • If your password and username is the same on multiple accounts, they can lock you out and take control.
  3. Gather any evidence you may have.
    • If your financial institution allows you to dispute transactions they may require you to submit evidence to resolve the dispute.
    • You may also need the evidence for a police report. 
  4. You can file a police report with your local police department.


*Transactions include, but are not limited to: debit/credit card purchases, checks cashed off your account, checks deposited into your account, and/or checks written from your account.

Depending on the circumstances, and what your financial institution reccommends, you may need to do the following:

  1. Close compromised accounts and/or close fraudently opened accounts.
  2. Correct your credit report and/or freeze your credit. 
  3. Report misused social security nuumbers. 
  4. Report identity theft. 

Get Identity Theft Checklist from the Federal Trade Commission

The OU Food Pantry is open to current OU students, faculty, and staff who are in need of nutrition assistance. Registration is easy and confidential.

Learn More about OU's Food Pantry and Apply

All first-year students are automatically assigned a MoneyCoach during the initial enrollment process.  Every OU student has a MoneyCoach which allows the student to visit with the same person about finances throughout their entire time at OU.

Find my Money Coach


Recovering from a cybercrime is stressful. A counselor may be able to help you navigate through the emotional toil.

  • Students, the University Counseling Center provides comprehensive mental health services at the University of Oklahoma within the Division of Student Affairs.

Get Started on Student Counseling Services

All OU employees have access to EAP services through Magellan Health. Your program provides useful tools and resources that can help make the most out of your day or guide you through a difficult time. All confidential and at no cost to you. Some services offered by Magellan Health which can include limited counseling, legal and financial consultation, and more.

Learn More about EAP from OU HR


Recovering from a cybercrime is stressful. A counselor may be able to help you navigate through the emotional toil.

  • Employees, use the Doc Finder at or call 855-649-9614.

Use the Doc Finder at

The University of Oklahoma is one of Oklahoma's largest employers. It attracts leading faculty and staff from around the world. By joining the OU community, you become part of inspiring traditions, excellence everyday, and innovation and discovery for the future.

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OU Career Services is a one-stop shop dedicated to helping students and alumni with career preparation. From career fairs to personalized advising and everything in-between, Career Services exists to help get you hired - Sooner. 

Handshake is a career management platform that intuitively connects you to relevant job opportunities based on your profile, interests, and search activity.

Visit OU Career Services and Create Handshake Account

Did you know "The Fair Credit Reporting Act (FCRA) requires each of the nationwide credit reporting companies — Equifax, Experian, and TransUnion — to provide you with a free copy of your credit report, at your request, once every 12 months."

Get Details from the Federal Trade Commission

Did you know you can track your social security earnings and errors online?

You can also report misuse or use the site to apply for a new social security card.

Get Details from the Social Security Administration

Review additional resources such as student legal services, discounts, debt-free teachers, and gambling addiction from OU's Money Coaches.