Appendix I.
PCB IT Contacts
Sai-Siu (Shawn) Lam
Manager of Information Systems, Network Administrator, Dept. Computing Coordinator, CEMR
sslam@ou.edu
5-5888
Shawn directly manages the IT support for Price College providing oversight to the queue of service orders, following up on the adequacy of our response to your needs, works with the tech staffs to learn of problems and insure smooth delivery of services, and is the person to see if you have comments about delivery of that support.
He monitors special programming and database application requests from the faculty and staff and is the person to see if you have such a project.
Shawn is also the "go to" person for faculty and staff computer support. If you have a personal computer service need or problem, please submit a service request through the Help Desk.
We carefully monitor and prioritize service orders to ensure the efficient allocation of support staff resources and keep response time to a minimum. Of course, in a true emergency, feel free to contact Shawn directly.
Keith LeBaron
Microcomputer and Lab Coordinator, CEMR
keith@ou.edu
5-5714
Keith is Coordinator for the computer labs and is responsible for all classroom technology in both Adams and Price Hall and provides individualized training for that technology. If anything appears amiss in classroom technology, please do not hesitate to file a service order or email Keith directly. We need early warning of any developing problems.
Hayden Pelley
Information Technology Specialist I, CEMR
hayden.pelley@ou.edu
5-5882
Haydens' duties include the faculty/staff computer supports, installation, maintenance and trouble-shooting for the Price College classroom technology. Hayden also works with other members of our team to ensure the smooth operation of the office computers and student computer labs in Price College.
Jessica Mason
Price College Web Manager, CEMR
jessica@ou.edu
5-5864
Jessica is responsible for the design, enhancement and maintenance of the Price College web site. In addition, she develops and implements various web application components, and troubleshoots errors and functionality problems on the site. She provides consultation services on web page design and recommendations for navigation architecture improvements. She also serves as the College liaison to OU Webcomm.
Junjie (David) Wu
Chief Programmer, CEMR
jjiewu@ou.edu
5-3104
David designs and maintains the various online applications for the Price College of Business.
David Williams
Director, Business Communication Center, CEMR
dwilliams@ou.edu
5-5595
See David and his assistants in the Business Communication Center (Price Hall 2050) to learn how to scan images and text, create PDF files, create or edit digital audio and video, and create multimedia-enhanced PowerPoint presentations. Visit the BCC whenever you need to check out a camera or camcorder. And be sure to send your students to see David for help improving their presentation design and delivery skills. David will coach them through a videotaped practice presentation and give them detailed individual written feedback. David will also gladly visit your classroom to speak to your students about effective presentation skills, meeting skills, team-building and problem-solving skills, and emerging digital technologies.
Steve Wilson
Westheimer Communication Mentor, Business Communication Center, CEMR
sbwilson@ou.edu
5-5782
Steve helps students sharpen their business writing skills, administers the Business Communication Center's library of soft skills training videos, and helps the center director coach student practice presentations.
