HOURS OF OPERATION
Monday - Friday 8am to 5pm
Click here for more information regarding the UCC's confidentiality policies as well as for access to our Release of Information form and Notice of Privacy Practices.
RELEASE OF INFORMATION (ROI)
The University Counseling Center provides comprehensive mental health services at the University of Oklahoma within the Division of Student Affairs. Our mission is to provide high quality counseling and crisis intervention to our campus community members, consultation and outreach services to campus organizations, and training and supervision opportunities for emerging mental health clinicians. We strive to promote the psychological wellbeing of all members of the university community to foster a rich and meaningful campus life experience. We remain committed to the practice of psychology as governed by applicable professional ethics codes and by federal and state laws.
WE ARE STILL HERE FOR YOU!
The UCC is currently utilizing a hybrid delivery model of services. This means we are offering some in person services, as well as, services via a HIPAA compliant telehealth platform. We remain committed to supporting the mental health and emotional needs of our campus community during these challenging times.
As federal emergency regulations from the COVID-19 pandemic have been lifted, counselors can only practice in the states they are licensed. Therefore, our counselors are unable to provide services to clients when they are located outside of Oklahoma. Clients can receive virtual clinical services when they are located within the state of Oklahoma. Please note these guidelines are put in place by state licensing boards, not OU.
Counselors and psychiatrists continue to provide clinical services virtually and in person from 8am-5pm (CST), Monday to Friday. This includes counseling intakes, individual counseling, group counseling, crisis intervention, and psychiatry appointments. If you are experiencing a mental health emergency during our non-business hours, please contact 911 or go to your local emergency room.
Things to know before your telehealth appointment:
- For confidentiality purposes, clients are required to conduct sessions from a private location where they can attend uninterrupted by others for the full period of the scheduled session. Clinicians will reschedule sessions if it is clear that the client is in a location where others may overhear or otherwise be privy to the session, thus risking confidentiality (if you have issues finding a private location, please call the front desk on 405-325-2911 for support).
- Clients are required to provide their current location address and contact phone number at the start of every telehealth session.
- Clients are required to remain within one location for the duration of the session (i.e., not walking/driving to another location) for safety and confidentiality purposes.
Psychological Assessment: Our assessment waitlist is currently closed as it has reached capacity. We apologize for any inconvenience caused. If you require psychological testing during this time, we recommend reviewing community providers who may also be able to provide services during this time. Wait times for community providers can vary. We will update this page when the assessment waitlist re-opens.
STATEMENT ON DIVERSITY, INCLUSION AND JUSTICE
The UCC is committed to providing culturally sensitive services to all members of our OU campus. We acknowledge that race/ethnicity, gender identity, sexual orientation, religious/spiritual beliefs, socio-economic status, and culture can impact an individual’s health and influence an individual’s choices related to healthcare services. We recognize that systematic inequality, oppression, and injustice continue to exist and have a negative impact on the psychological well being of our community. Thus, we aim to be sensitive to the diverse needs of our campus members, and commit to creating an environment that values each unique individual, and to treating our clients with respect and compassion. We endeavor to provide services and programs that are inclusive and provide a safe place to be heard and accepted.