TELUS Health Student Support

Through the UCC's partnership with the TELUS Health Student Support app, you can access free, confidential mental health counseling and support 24/7 in several languages via the app, telephone, and the web.

This service does not replace or duplicate services provided by the UCC. TELUS is designed for brief, solution-focused counseling, allowing counselors at the UCC the capacity to provide services to those who may require further support.

On-demand counseling anytime you need it

Talk with a professional counselor on-demand through live chat or a phone call.  

Scheduled counseling sessions with a licensed therapist or counselor

Connect with the same counselor over multiple sessions via telephone or video appointments.

After-hours crisis support for urgent situations

Get help whenever you need it, day or night.

A self-help library with resources to support your mental health and wellness journey

Access videos, articles, and infographics addressing various mental health and wellness topics.

Support in your language

Student Support app content and support services are available 24/7 in Mandarin, Cantonese, Spanish, French, and English. Additional language options may be requested by appointment, depending on availability.

Counseling is completely uncapped

There are no limits on the number or length of sessions as long as the support remains short-term, focused on achievable goals, and clinically appropriate.

Access the Student Support app in 5 easy steps

1. Search “TELUS Health Student Support app” on your device’s app store and download the FREE app.
2. Open the app and complete the initial prompts.
3. Get started by completing your profile, including searching and selecting University of Oklahoma - Online Student. Review the Terms and Conditions, consent, and if you agree, check the circle to proceed.
4. Accept push notifications to receive wellness tips from the Student Support app.
5. That’s it! You can now access various resources to support your emotional health and well-being, including assessments, podcasts, articles, webinars, and more. If you need someone to talk to, click the phone or chat icons in the Student Support app to get emotional support 24/7/365.

Want to learn more?

• Visit the TELUS Health Student Support app website
• Download the Student Support app from App Store or Google Play
• Call 1-866-408-2828 (if calling from outside the U.S. or Canada, all 001-416-380-6578)