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Contact the OU IT Service Desk:
technology for all.
new spam options now available
send junk mail where it BELONGS.
The amount of incoming spam is higher than ever. Spammers will send a projected 2 billion spam e-mails to the University of Oklahoma this year.
To combat this growth, OU IT has implemented a more accurate, advanced, and agile spam-filtration system with five levels of protection:
- Filter Normal- Filters obvious spam to your Junk Email Folder
- Filter Aggressive - Filters a wider range of spam to your Junk
Email Folder - Reject Normal - Rejects obvious spam without sending it to
your mailbox - Reject Aggressive - Rejects a wider range of spam without sending it to your mailbox
- Reject + Filter - Combines Reject Normal with Filter Aggressive
- Off - Delivers all spam to your inbox
JUST 3 EASY STEPS!
We have simplified the process. No need to turn on your filter in two places any longer. Simply enable your new junk options today by:
- Logging in at account.ou.edu.
- Selecting your desired level of spam filtering.
- Typing in your existing password and clicking submit.
IMPORTANT NOTES
- Aggressive filter or reject: With this setting, there is an increased risk for filtering legitimate messages.
- Filtered Messages: You can still retrieve messages from your Junk Email Folder in the case of a false positive.
- Rejected messages: If a message is rejected from your inbox, the sender will receive an undeliverable notice.
- To make sure you do not miss crucial messages, you should begin with Filter Normal and increase your spam filtering level as needed to minimize spam in your inbox.
- OU IT will set a minimum anti-spam filter of "Reject Normal" for non @ou.edu and @sooner.net.ou.edu forwards (off campus addresses) to reduce spam sent off campus.
- If your spam filter is turned “Off” you cannot use Exchange’s External Out of Office feature.
ADDITIONAL SPAM PROTECTION - SPAM RULES
Exchange also allows you to set personal rules for spam filtering. Rules allow you to filter mail with specific criteria into the folder of your choice. For instance, you could send every email with offensive language directly to the Deleted Items folder.
SENSITIVE INFORMATION
If you receive an e-mail message requesting that you reply with your username and password, do not respond. These types of messages, called "phishing," are designed by spammers to solicit your log in credentials.
OU IT will never ask for sensitive information via e-mail.
If you have responded to such a message, you should change your password at account.ou.edu and at any off-campus web site where you use the same password.
The following suggestions will help you avoid trouble:
- Do not reply to spam
- Do not click links in spam
- Block automatic picture downloads in your email client
- Never include sensitive information in an e-mail
- When in doubt, check alerts.ou.edu for notifications or forward questionable messages to spam@ou.edu
If you do not have access to one of the email clients shown above, you can set rules using Outlook on OU IT lab computers. Once you establish these rules, they will work for your mailbox, regardless of how or where you check your email.
Click to view all spam articles.Questions? Contact the OU IT Service Desk at (405) 325-HELP or http://support.ou.edu.