OU will be moving to an updated, modern phone platform that supports how people actually work today - on multiple devices, from various locations, and with greater flexibility. With OU's current phone system contract coming to an end, this transition presents both a cost-saving opportunity and a chance to embrace improved functionality to meet University needs.
No required changes to phone numbers or extensions.
Moderate and heavy desk phone users will receive updated phones to support the capabilities of the new system.
Where applicable, lesser used desk phone users will have the option to transition to software-based calling options via computers and mobile devices.
Training opportunities and resources will be provided prior to your transition date.
To help prepare for the phone transition, please have someone from your area fill out the department Phone Survey. This can be used for any campus location (OKC, Norman, Tulsa, Affiliates, etc). This short form helps our telecom team stay in contact
Jan-Jun 2026
All Norman, Oklahoma City, and Tulsa OU employees with university-provided desk phones will need to be transitioned to the new system by the end of the timeline.
With OU's current phone system contract coming to an end, this transition presents both a cost-saving opportunity and a chance to embrace flexible communication tools that better support various work environments and University needs.
Moving to a modern phone solution reduces the costs and resources related to hardware, maintenance, setup, and support while providing updated ways for users to manage phone calls.
When enabled, a software app can be installed on your mobile phone, device, or computer. Calls, voicemails, and notifications can be managed using the app.
More information will be provided once functionality has been fully configured and tested, with training opportunities and self-help documentation.
For questions related to the phone system transition, please fill out the department Phone Survey. This can be used for any campus location (OKC, Norman, Tulsa, Affiliates, etc). Using this form ensures that the correct group will be notified.
Please check back for updates as they become available.
