Gaylord Family Chair of Strategic Communication
Gaylord College of Journalism and Mass Communication
Jeong-Nam Kim is a communication theorist who focuses on the study of communicative action and informatics among lay problem solvers, in contrast to expert/scientific problem solvers. He is known for his contributions to the development of the situational theory of problem solving (STOPS) and a model of cognitive arrest and epistemic inertia among lay problem solvers with James E. Grunig. Kim is the founder and leader of the DaLI (Debiasing and Lay Informatics) lab, which aims to tackle some of the most pressing information problems of our time, such as pseudo-information, public biases, and failing information markets. Through his research, Kim strives to provide solutions that can prevent detraction from civil society and promote a healthy ecology of information markets for a sustainable future. He holds the Gaylord Family Endowed Chair of Strategic Communication at the University of Oklahoma and serves as a Fellow at the Data Institute for Societal Challenges, Center on Public Diplomacy at the USC Annenberg, as well as adjunct faculty at KAIST's Moon Soul School of Future Strategy.