Contact International Student Services
Appointments and Walk-In Assistance
To meet with an ISS advisor, you must have a previously scheduled appointment. Appointments can be scheduled by calling our office or through iAdvise. You may also contact your advisor by email with questions or for assistance.
Walk-ins are welcome during business hours for general questions and front-desk assistance. Walk-in students cannot meet with an advisor without a previously scheduled appointment.
To schedule an appointment through iAdvise, log in at iadvise.ou.edu/iss and select your advisor. You will see your advisor’s available appointment times and can choose whether to meet in person, by phone, or through Zoom.
When you arrive for a scheduled in-person appointment, please check in at the front desk.
Business Hours
Monday through Friday, 8 a.m. to 5 p.m.
The ISS office is closed on weekends and university-observed holidays.
The University of Oklahoma
Document Processing Time
The normal document processing time for all student requests is 5-10 business (working) days*.
*Note: Newly admitted students have a 2 day delay before processing can begin.
Travel Signatures
Drop off your I-20 or DS-2019 during our office hours or request a Replacement I-20/DS-2019 for travel in the Forms section. Travel signatures are processed within our normal processing time, except in true emergency situations.
Addresses
Norman
729 Elm Avenue
Farzaneh Hall, Room 144
Norman, OK 73019
Tulsa
4502 E. 41st Street, Room 1C114
Tulsa, Oklahoma 74135-2553
Phone: (918) 660-3474
For accommodations on the basis of disability, call (405) 325-3337 or email our office.

