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Information Technology

IT Support

The Mewbourne College of Earth and Energy recognizes the vital role of technology
in education. Equipping students with hands-on experience with industry-leading
software and resources is a key goal of the college. As such, we have partnered with
OU Information Technology to provide a variety of resources to students in the

Contact MCEE IT

Mewbourne College's IT team is committed to serving you in the most expedient and effective manner that they can.  In order to do this, we ask that you email or call the University's IT Helpdesk first before reaching out to individuals on our team.  This helps us track our work and make sure that no one gets lost in the busyness of our day.  You can do this by calling 325-HELP (325-4357) or visiting General IT Help and submitting a ticket.


    Submit a Ticket


To request other OU IT Services, please visit the OU IT Service Catalog.

Portrait of Angela Walker
Angela Walker

IT Manager/Technology Strategist

Placeholder Picture of Colin Germany
Drew Stubblefield

Technology Analyst

Computer Labs

The Youngblood Energy Library offers students access to computers during library hours. The library is located on the 2nd floor of Sarkeys Energy Center.

Students are granted access to the MCEE labs during the first week of each semester. If you need to report a problem accessing any of the labs, please send an email to Please include your name, student ID, major, and the room number that you are trying to access in the email.

Sarkeys Energy Center Room 360




Available 24/7 with Card Access (except during course reservations)

Open to Anyone Taking a Mewbourne College Course

20 Seats

Sarkeys Energy Center Room 1034 and 1040


Available to Graduate Students or by Permission Only (except during course reservations)

1 Black and White Printer with Scanner

1 Color Printer

1 42" Color Plotter

1 Large-Format Color Scanner

10 Seats

Virtual Computer Lab

The virtual lab is a service that allows multiple remote computers to connect to a centralized host computer. A user can log on to a terminal server, run applications on the host computer, access files and network resources, and so on. Each user's terminal session is independent of the sessions of other connected users. In a terminal services environment, an application runs entirely on the terminal server. The terminal service's client performs no local processing of application software and transmits a graphical user interface from the server. The client then transmits the user's input back to the server.

Directions on connecting to the virtual lab can be found here.

**Please Note – To access the Virtual Lab from home you will need to login to OU through the VPN. The VPN software can be downloaded from the IT Store Website at If you encounter any issues in connecting, visit the OUIT Service Page.

The terminal servers have most of the applications that are available in all College of Earth & Energy computer labs.

All Mewbourne College students with active accounts should have access to the virtual lab.

To connect to the virtual lab, you will need to use your SOONER account information. Make sure you select SOONER as the domain name.

When you connect to the virtual lab will try to map your local printer. If your printer has the driver that matches one of the printer drivers on the server it will connect your printer with the server. The terminal servers have most of the printer drivers from Hewlett Packard, Brother, Canon, Epson, Lexmark and most popular brands.

Yes. This process is called Clipboard Redirection. You can copy and paste between the two environments.

Yes, virtual lab sessions are independent of one another. Communication between the client computer and the terminal server is encrypted at the maximum key strength supported by the client.

There is no time limit for how long you can work in the virtual lab. However, there is a time limit for active but idle sessions. This limit is one hour. After this hour, your session will be disconnected. After disconnection, you will not lose any work from the session. You will have a 30-minute window to log back on to save or to continue your work. After this 30-minute window, your session will be forced to log off automatically, and you will lose any unsaved work. Even though it has proven to be a reliable, and safe computing environment, you still need to save your work to the shared drive as often as possible.

Yes. The G: drive will automatically be mapped to your session.

Laptop Requirements and Specifications

Most engineering courses now utilize multimedia-based software, requiring students to have and use laptop computers, connected to the wireless network, in both the classroom and laboratories.

A laptop, coupled with the wireless network available in all engineering buildings, allows students to access web-based course materials anywhere. The technology is used to improve teaching and learning, and provide anytime/anywhere communications between faculty and students.

All students with majors in the Mewbourne College of Earth and Energy are encouraged to have a laptop computer to use throughout their curricula. Petroleum Engineering students are expected to have a laptop computer, while Geoscience students are encouraged to have one, but not required.

  1. Ability to send and receive e-mail, including attachments
  2. Ability to browse the network and download files
  3. Ability to communicate to external devices over a USB 2.0 port
  4. Ability to read and write documents in Microsoft Office format (version 2013 or higher)

University students are eligible to download Microsoft Office for free at Other office suites such as Open Office can read and write in the proper format and are available at no cost.

  • Minimum i7 Processor or better
  • 16GB RAM
  • 500GB Hard Drive (Solid State Drive SSD highly recommended)
  • 1 GB Integrated Video (Discrete/Dedicated GPU such as NVIDIA GeForce GTX 960M, AMD Radeon HD 7970M, NVIDIA Quadro K500M recommended)
  • 802.11g/n Wireless
  • At least 1 USB 2.0 Port
  • Windows 10 or later (64 bit)
  • Mac OS 10.10 Yosemite or later
  • 3 Year Warranty with accidental coverage (highly recommended, not required)
  • Webcam (integrated preferred but USB is acceptable)
  • Microphone (integrated preferred but USB is acceptable)

Can I use a Mac?

Mac users represent a growing population within the Mewbourne College of Earth and Energy and across campus.  Students who wish to use an Apple laptop should be aware of some limitations. Not all engineering software is compatible with OS X. Students using Macs may need to purchase and/or install additional software in order to use Windows within OS X. 

Can I use a tablet?

The Surface Pro 3 or newer is compatible with the programs required by the Mewbourne College of Earth and Energy. Students may use this device. The iPad Pro has compatibility issues with the apps that will be necessary for students to use. The iPad Pro is not recommended at this time.

Can I use a Chromebook?

Chromebooks are not sufficient for use within the Mewbourne College of Earth and Energy.

Support Infrastructure

Information Technology and the Mewbourne College of Earth and Energy have partnered to provide a comprehensive computer support infrastructure. This includes wireless coverage, repair services, network file storage, and classrooms with additional power and network capability.


Sarkeys Energy Center, home of the Mewbourne College of Earth and Energy has wireless coverage throughout the building. In addition, all Gallogly College of Engineering buildings (Felgar Hall, Carson Engineering Center, Devon Energy Hall, Engineering Lab, and the ExxonMobil Rawl Engineering Practice Facility) have wireless coverage throughout. To connect, simply choose the network called "WIFI@OU". You will be required to register your device with your 4+4 in order to access this network. Campus guests can receive temporary, limited access by connecting to the "OUGuest" network.

Repair Services

IT provides students support for all their computing needs. To locate the IT Service Center nearest you, visit The IT Service Center is a Dell and Apple certified warranty repair center and provides support for these and other brands of computers. This service is free of charge, excluding any parts. The IT Service Centers are located in the Engineering Lab, Rm. 201 and in the Bizzell Library, Rm. 125.

Network Storage

500 MB of network storage space is provided for MCEE students to store homework, projects or other files. This space is automatically mapped as G:\ in the MCEE computer labs. For assistance connecting to the G:\ drive from home or wireless, contact the IT Service Desk at 325-HELP, visit Sarkeys 1026, or log on to

Online and Academic Technology Services

Discover academic technology resources to empower faculty with the tools and resources necessary to develop and maintain quality courses.

Thank you, Petroleum Experts!

We’d like to thank Petroleum Experts for their generous software donation totaling $4,696,506.48, which enables students and faculty to use state-of-the-art technology in teaching and research.