The Gallogly College of Engineering recognizes the vital role of technology
in education. Equipping students with hands-on experience with industry-leading
software and resources is a key goal of the college. As such, we have partnered with
OU Information Technology to provide a variety of resources to students in the
college.
The Gallogly College's IT team is committed to serving you in the most expedient and effective manner that they can. In order to do this, we ask that you email or call the University's IT Helpdesk first before reaching out to individuals on our team. This helps us track our work and make sure that no one gets lost in the busyness of our day. You can do this by calling 325-HELP (325-4357) or visiting General IT Help and submitting a ticket. Please click the button below to create a ticket that will be routed directly to our team. This insures that your ticket will be routed appropriately.
To request other OU IT Services, please visit the OU IT Service Catalog.
Students are granted access to the GCoE labs during the first week of each semester. If you need to report a problem accessing any of the labs, please send an email to soonercard@ou.edu. Please include your name, student ID, major, and the room number that you are trying to access in the email.
There are a number of open computer labs providing the latest computer hardware for running engineering and general use appliations, located throughout the College which are available to all GCoE students. Additionally, there are many departmental labs which are available to students within a particular program. For list of available software please visit the College of Engineering Lab Software. These labs are generally available 24/7 with card access unless noted otherwise, with the exception of OU holidays.
All Labs - Hours of Operation:
7 a.m. to 12 p.m. except for University holidays.
In addition to the standard collection of campus software, the following is available in all Gallogly College of Engineering Computer Labs. Additionally, many of the software titles below are available to Engineering students in other IT-maintained labs across campus.
The virtual lab is a service that allows multiple remote computers to connect to a centralized host computer. A user can log on to a terminal server, run applications on the host computer, access files and network resources, and so on. Each user's terminal session is independent of the sessions of other connected users. In a terminal services environment, an application runs entirely on the terminal server. The terminal service's client performs no local processing of application software and transmits a graphical user interface from the server. The client then transmits the user's input back to the server.
Directions on connecting to the virtual lab can be found here.
**Please Note – To access the Virtual Lab from home you will need to login to OU through the VPN. The VPN software can be downloaded from the IT Store Website at itstore.ou.edu. If you encounter any issues in connecting, visit the OUIT Service Page.
The terminal servers have most of the applications that are available in all Gallogly College of Earth of Engineering computer labs.
All Gallogly College students with active accounts should have access to the virtual lab.
To connect to the virtual lab, you will need to use your SOONER account information. Make sure you select SOONER as the domain name.
When you connect to the virtual lab will try to map your local printer. If your printer has the driver that matches one of the printer drivers on the server it will connect your printer with the server. The terminal servers have most of the printer drivers from Hewlett Packard, Brother, Canon, Epson, Lexmark and most popular brands.
Yes. This process is called Clipboard Redirection. You can copy and paste between the two environments.
Yes, virtual lab sessions are independent of one another. Communication between the client computer and the terminal server is encrypted at the maximum key strength supported by the client.
There is no time limit for how long you can work in the virtual lab. However, there is a time limit for active but idle sessions. This limit is one hour. After this hour, your session will be disconnected. After disconnection, you will not lose any work from the session. You will have a 30-minute window to log back on to save or to continue your work. After this 30-minute window, your session will be forced to log off automatically, and you will lose any unsaved work. Even though it has proven to be a reliable, and safe computing environment, you still need to save your work to the shared drive as often as possible.
Most engineering courses now utilize multimedia-based software, requiring students to have and use laptop computers, connected to the wireless network, in both the classroom and laboratories.
A laptop, coupled with the wireless network available in all engineering buildings, allows students to access web-based course materials anywhere. The technology is used to improve teaching and learning, and provide anytime/anywhere communications between faculty and students.
All students with majors in the Gallogly College of Engineering are encouraged to have a laptop computer to use throughout their curricula.
University students are eligible to download Microsoft Office for free at portal.office.com. Other office suites such as Open Office can read and write in the proper format and are available at no cost.
Can I use a Mac?
Mac users represent a growing population within the Gallogly College of Engineering and across campus. Students who wish to use an Apple laptop should be aware of some limitations. Not all engineering software is compatible with OS X. Students using Macs may need to purchase and/or install additional software in order to use Windows within OS X.
Can I use a tablet?
The Surface Pro 3 or newer is compatible with the programs required by the Gallogly College of Engineering. Students may use this device. The iPad Pro has compatibility issues with the apps that will be necessary for students to use. The iPad Pro is not recommended at this time.
Can I use a Chromebook?
Chromebooks are not sufficient for use within the Gallogly College of Engineering.
Support Infrastructure
Information Technology and the Gallogly College of Engineering have partnered to provide a comprehensive computer support infrastructure. This includes wireless coverage, repair services, network file storage, and classrooms with additional power and network capability.
Wireless
Our engineering buildings have wireless coverage throughout (Felgar Hall, Carson Engineering Center, Devon Energy Hall, Engineering Lab, Gallogly Hall, and the Rawl Engineering Practice Facility) have wireless coverage throughout. To connect, simply choose the network called "WIFI@OU". You will be required to register your device with your 4+4 in order to access this network. Campus guests can receive temporary, limited access by connecting to the "OUGuest" network.
Repair Services
IT provides students support for all their computing needs. To locate the IT Service Center nearest you, visit needhelp.ou.edu The IT Service Center is a Dell and Apple certified warranty repair center and provides support for these computers. This service is free of charge, excluding any parts. The IT Service Centers are located in the Engineering Lab, Rm. 201 and in the Bizzell Library, Rm. 125.
Network Storage
500 MB of network storage space is provided for GCoE students to store homework, projects or other files.
Discover academic technology resources to empower faculty with the tools and resources necessary to develop and maintain quality courses.
